agora pulse

NOVEMBER 10, 2020

We’ve culled the best social media analytics tools to save you the time and pain of sifting through everything out there. How do you measure your brand’s progress on social media and make sure you’re on track to reach your marketing goals? Social Media Analytics Defined. Google Analytics.

Analytics 179

Analytics Social Media Tools Price 179

Sprout Social

MAY 15, 2024

When you think of a social media manager’s job, you probably picture them planning and posting content all day. Social media managers brainstormed those ideas, wrote captions, designed visuals, researched hashtags and scheduled posts for the best engagement.

Social Media 98

Social Media Social Media Management Sentiment Collaboration 98

Hootsuite

MAY 3, 2022

When AI answers the mundane questions, service agents have more opportunities to use their specialized skills and knowledge to delight customers and build brand loyalty. The handy thing is that you can use Grammarly for any content you create, from emails to Slack messages to your content management system.

Social Media Management 98

Social Media Management Tools Social Media Content 98

Hootsuite

SEPTEMBER 14, 2020

Instagram analytics tools aren’t just feel-good graphs and vanity metrics: they’re the best way to see if all the time, energy, and budget you spend on the platform are, you know, worth it. Tracking Instagram analytics is how everyone from micro-influencers to global brands get the data they need to see what resonates with their audiences.

Metrics 145

Metrics Analytics Instagram Tools 145

Oktopost

FEBRUARY 26, 2024

Are you measuring the right B2B social media metrics? Many B2B organizations find themselves using social media management platforms originally crafted for B2C brands. As a result, these platforms often lack the nuanced insights needed to thoroughly gauge your social media performance and its impact on revenue.

B2B 62

B2B Metrics Social Media Social Media Management 62

Oktopost

NOVEMBER 22, 2023

And businesses recognize the power of social media in driving tangible results. 60% of US B2B marketers named social media the most effective B2B channel for driving revenue in 2023. From paid advertising to social selling and analytics, the value you can extract from social platforms is endless.

B2B 117

B2B Trends Social Media UGC 117

Sprout Social

MAY 9, 2023

They help you cut through the noise and gain a deep understanding of the customer’s mind through social media sentiment analysis. Content generation Intelligent social media management tools, like Sprout, analyze voice of customer (VoC) data in social posts and reviews to inform what content your target audience is most interested in.

Sentiment 129

Sentiment Marketing Analysis Loyalty 129

Mindjumpers

NOVEMBER 5, 2012

‘Likehunting’ is now a common derogatory term within the sphere of social media marketing. However, I think most social media managers have to admit that they, at some point, have regarded a boost in likes gained through a competition as an indicator of brand loyalty or success.

Facebook 275

Facebook How To Loyalty Social Media Management 275

Hootsuite

SEPTEMBER 21, 2023

any social metric can turn into a “vanity” metric if you’re bragging about it without any context. Social media metrics are incredibly important for a social media manager and shouldn’t be ignored. 1 Analytics Tool for Growth Beautiful reports. Get Started All your social media analytics in one place.

Metrics 107

Metrics Examples Marketing HootSuite 107

Sprout Social

JANUARY 10, 2024

However, complaint management can also be a growth opportunity, providing insights to improve your products, services or customer experience. Turning a negative situation into a positive outcome will help win their loyalty and maybe even earn your brand public praise on social media.

Reputation 102

Reputation System Brands Knowledge Base 102

Sprout Social

SEPTEMBER 18, 2023

Marketing talent: Social media managers, community managers, paid media strategists, creative designers and video editors. Marketing technology: Social media management tool , employee advocacy tool , project management tool and graphic design tool.

Marketing 128

Marketing How To Sample Samples 128

Sprout Social

DECEMBER 15, 2023

In fact, without continuously engaging your Facebook audience, you may lose credibility, authority and brand loyalty, on top of your reach. Instead of needing to make time each day to publish Facebook content, you can free up your schedule for other important social media management tasks. Tuesdays from 8 a.m.

Facebook 118

Facebook How To Publishing Analytics 118

Sprout Social

FEBRUARY 28, 2024

According to The Social Media Productivity Repor t , marketers who use social media management platforms are almost twice as likely to report having enough time to get their work done, compared to those without a dedicated tool.

Social Media 99

Social Media Team Social Media Management Report 99

Sprout Social

OCTOBER 19, 2023

The top 7 AI + social marketing use cases for 2024 Given these encouraging results, more companies plan to leverage AI in 2024 to strengthen their marketing teams and prime their overall business strategy. Here are the most prominent AI use cases in marketing for social media managers as they prepare for the coming year.

Strategy 125

Strategy Sentiment Marketing Analysis 125

Sprout Social

AUGUST 16, 2023

According to Accenture , 82% of consumers aged 18-24 acquired a financial services product from a new provider in the past 12 months, proving that younger demographics are a growing market whose loyalty is up for grabs. And attentively responds to incoming customer queries on social.

Social Media 74

Social Media Banking Brands Sentiment 74

Sprout Social

AUGUST 30, 2021

By taking a social-first approach to creative production, businesses can avoid pushback from their social teams, last-minute requests for resized assets and low performance. Life of a social media manager: Them: here's a great pic to post. Trust your social media manager.

Campaign 139

Campaign Social Media Social Media Management Team 139

Buffer Social

SEPTEMBER 20, 2023

This is a thought that pops up many times throughout the day while I’m working as the Social Media Manager at Buffer. A Daily, Weekly, Monthly Social Media Management Checklist We’ve found before that social media managers have a full-time schedule getting all their many tasks accomplished.

Social Media 93

Social Media Notification Social Media Management Metrics 93

Hootsuite

MAY 17, 2022

Here’s what a simple sales funnel looks like in the context of social media marketing : However, traditional sales funnels miss two important elements of modern marketing: loyalty and retention. After a purchase or conversion, the modern funnel opens back up and runs customers through: Loyalty rewards. Brand advocacy.

Instagram 120

Instagram How To Loyalty Discount 120

Keyhole.co

MARCH 2, 2023

Fortunately, in the same way that developments in technology gave us this complex slate of opportunities, advancements in software and analytics have made it simpler for interested parties to turn it to their advantage. We’ve put together a guide to the industry’s three most important social media marketing tools.

Social Media 52

Social Media Tools HootSuite Marketing 52

The Realtime Report

JUNE 15, 2021

So to keep your customers happy and encourage loyalty, you have to work hard on improving customer service. Another way to utilize technology for improving customer support is to gather insights with tools such as Aceyus call center analytics software. Practice Proactive Customer Support. Seek Feedback. Make Sure to Follow Through.

Tips 103

Tips Survey FAQ Knowledge Base 103

Oktopost

MARCH 26, 2024

In parallel, when your customers feel heard, their satisfaction and loyalty increase, only fueling business growth. That is why we’re excited to share we’ve joined forces with LinkedIn to provide mutual Oktopost and LinkedIn customers the ability to channel messages directly from their LinkedIn Company Page into Oktopost’s Social Inbox.

B2B 62

B2B LinkedIn Authentication Loyalty 62

agora pulse

AUGUST 12, 2020

When creating Pinterest campaigns , social media managers to keep this timeline in mind. Pinterest recommends that social media managers and digital agencies: Get a business account. To get access to analytics and advertising, start a Pinterest business account for your company or client. Engagements.

Report 105

Report How To Analytics Social Media Management 105

agora pulse

JANUARY 28, 2020

Actually, you’ve probably been making the shift to this form of social media marketing already. Relationship marketing expert and thought leader Jessika Phillips recently joined Agorapulse’s Social Pulse Weekly Show to share what social media managers should know about dark social.

Remix 139

Remix Social Media Management Conversation Social Media 139

Hootsuite

MAY 6, 2024

Hootsuite Hootsuite Inbox is a powerful social media inbox tool that equips your social team with all the resources they need to provide your social audience with fast, effective replies that build customer loyalty. Hootsuite is a comprehensive social media management tool.

Tools 79

Tools HootSuite Team Social Media 79

agora pulse

DECEMBER 23, 2020

To monitor social media algorithm updates, feature rollouts, and new tactics, you probably read blogs or watch explainer videos. But what about when you need to master a new-to-you social platform or develop your skills? You’ll also find out how to tell your story in a way that drives customer engagement and loyalty.

Skills 195

Skills Social Media Marketing Influencer 195

Hootsuite

OCTOBER 25, 2021

But the tl;dr of all of them is: people are on social media. Research shows that interaction — even briefly — with your brand on social media leads to increased brand awareness and loyalty , and influences purchasing behavior. That’s good news for you, since people are spending more time than ever on social media.

Social Media 142

Social Media Meme HootSuite Influencer 142

Oktopost

APRIL 26, 2021

But if it’s done in a vacuum, you’ll be missing out on what makes social media truly special and successful. Instead, you need to be hyper-focused on engaging with your social media audience. You can increase customer loyalty. For example, social analytics firm Quintly, found that the use of Emojis Can Lead to 47.7%

Engagement 158

Engagement Social Media How To Hubspot 158

Pixlee

APRIL 17, 2019

In recent years, brands have increasingly put social media and social media managers at the center of their overall marketing strategies — and for good reason. Social media allows brands to build strong communities and drive sales, fine-tune campaigns and get insight into market trends.

Social Media 74

Social Media UGC Social Media Management Authentication 74

Keyhole.co

JUNE 19, 2023

If you want to harness the power of social media content for customer success to enhance loyalty, leading to a rise in customer success rates, read on. Leveraging user-generated content (UGC) No wonder, modern businesses are including social in their revenue marketing and customer success strategies.

Social Media 52

Social Media UGC Content Loyalty 52

Sprout Social

NOVEMBER 8, 2023

It helps you understand the nuances of emotion that drive satisfaction, loyalty and advocacy. Build brand loyalty Understanding what makes your customers tick helps you turn moderately satisfied buyers into loyal advocates of your business. Why do you need to analyze customer sentiment? Unhappy customers leave bad reviews. Here’s how.

Sentiment 107

Sentiment How To Analysis Review 107

Hootsuite

JANUARY 18, 2024

Once you know that your marketing is intended for little old ladies in Michigan or tech bros in New Dehli, you’ll understand just what type of tone and topics will resonate best… setting you off on the right path to earning engagement and brand loyalty. Define your social media goals Not everyone is on social media for the same reason.

Social Media 123

Social Media Tips HootSuite Marketing 123

Sprout Social

MARCH 12, 2020

Learn from Sprout Social's own Marketing Analytics Manager how to build a data-minded culture. Before moving on, it’s a good idea to do a gut-check and dig into the social data you already have. Effective monitoring can power connections with your audience, uncover trends and lead to stronger brand loyalty.

Data 98

Data Skills Meme Social Media Management 98

Sprout Social

FEBRUARY 29, 2024

Social listening AI-powered social media management tools like Sprout Social integrate AI into social listening to help you analyze social media conversations , translating vast amounts of data into actionable insights.

Patterns 117

Patterns Sentiment Analysis Proposal 117

Sprout Social

MAY 25, 2022

Have you test-driven the Sprout Social Salesforce integration yet? There’s a reason why more and more companies are linking their CRMs with social media management tools like Sprout. Social media and customer relationships go hand in hand. Doing so is a recipe for long-term loyalty and retention.

Team 107

Team B2B Platform Analytics 107

agora pulse

APRIL 28, 2020

Learn from these gifted and experienced social media managers about what it takes to be successful in the social media industry. Are you hoping to become a social media manager, either for your own business or as a consultant to others? What is the best aspect of being a social media manager?

Social Media Management 161

Social Media Management Social Media How To Consultant 161

Sprout Social

JUNE 15, 2023

By choosing the right social media management tools for nonprofits, you can proactively engage donors, volunteers and staff members, while saving your team valuable time and resources. But not all social media management platforms are created equal.

Social Media Management 112

Social Media Management Social Media Tools How To 112

Oktopost

MARCH 15, 2021

When you stay involved in the communities of users and enthusiasts who buy from you, there are daily opportunities to build trust and loyalty. Data analysis can get challenging when you’re nurturing communities and buying advertising on more than one social media platform. Data and Automation More Than Ever Before.

B2B 139

B2B Social Media Strategy LinkedIn 139