Remove 2011 Remove 2012 Remove Retail Remove Social Media
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Social Media Customer Service: Brands Respond More On Twitter

The Realtime Report

A new report by social customer service software provider Conversocial looks at how social channels are being used to connect with customers, and particularly the rapid growth of customer service on social media. According to the study, ”Consumer demand for social relationships with brands has skyrocketed in 2012.”

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It’s Time For CMOs To Tap Into The Power Of Personalization

Buzz Marketing for Technology

e-commerce sales are expected to hit $370 billion by 2017 – that’s 10 percent of retail sales. According to eMarketer, 15 percent of online retail sales this year will take place via mobile devices, which is up from 11 percent in 2012. retail m-commerce sales are predicted to reach nearly $39 billion in 2013, up 56.5

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Why You Should Tweet on Black Friday

Idaconcpts

Did you know that the first brand on Twitter was a retailer? Jack Dorsey (@jack) May 28, 2011. Yes, the first Twitter brand account was created by one of Twitter’s founders back in May 2011. Forward to December 2012 and now there are now there are several thousands brands on Twitter joining @earnestswen.

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How ShopLAStyle is Dealing with Hacker Crisis

Idaconcpts

If you do a Twitter search on ShopLAStyle you would normally find some good deals on clothing, but on 3/1/2012 you will find a series of messages alerting people about a hacker attack. The Social Media Reaction. Updates 3/1/2012. Hacker Attack on ShopLAStyle.com. Having your website down only adds more fuel to the fire.

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Durex #1Share1Condom Campaign Helps Fight AIDS

The Realtime Report

1SHARE1CONDOM — Durex USA (@Durex_USA) November 30, 2012. million people newly infected with AIDS in 2011, according to UNAIDS ( AdAge ). Based on AdAge’s calculations, that equals over $600,000 worth of condoms at retail prices, or $0.24 The effort is capped at 2.5 The effort is capped at 2.5 ” With over 2.1

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Think Like Zuck: 5 Secrets of Success of Facebook’s CEO Mark Zuckerberg

Techipedia: Tamar Weinberg

You make sure that every person you add to your company is really great.” - Mark Zuckerberg in his 2011 BYU speech. Whether it is investors, a management team, suppliers, distributors or retail partnerships, partnering with the right people is vital. Walter was named among 25 Women Who Rock Social Media in 2012.

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The Year Of More

Twist Image

While many article and columns look back at the year that was or posture on the year that will be, it's becoming abundantly clear that 2012 will - without question - be the "Year of More.". More social. Social Media and online social networking has changed the very fabric of business and society. More global.

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