Why Customer Service is the Future of Social Marketing
Techipedia: Tamar Weinberg
OCTOBER 28, 2014
With the rise of Facebook’s popularity, the launch of Twitter, and the surge of influence from social news sites like Digg, social media looked to be a great breeding ground for marketers to make their mark. Without the true community that helped build Digg, it died. I barely use Twitter for social media myself.
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