Dave Fleet

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Facebook Strategies: Content Over Creative

Dave Fleet

The immensely smart Jay Baer directed my attention to research conducted by Jeff Widman of Brand Glue , who found that 99.5% Mashable yesterday featured research conducted by Vitrue into the days and times that Facebook users are most active. Tags: best practices facebook strategy. Interesting, right? and 8:00 p.m.

Strategy 410
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The Power of Prebunking: Managing Disinformation in the Social Media Age

Dave Fleet

However, recent research has shown that this approach can be less effective than prebunking, which involves inoculating against false information by sharing and refuting it before it is disseminated by the spreader. Research supports a prebunking approach. Problems with debunking. Getting people to believe fact-checks is challenging.

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From One to a Million: Managing Social Media at Scale

Dave Fleet

Content Strategy: How do you stay engaging while driving business results at scale? Content strategy is a shiny object right now (in a stroke of amazing timing, Edelman appointed Steve Rubel to the new post of Chief Content Strategist yesterday – congrats Steve). Check out my related post on tips for scaling customer service ).

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A Privacy-First Digital Marketing Landscape

Dave Fleet

We know this from our own research , which also tells us that there are things that brands can do to build trust in their own activities. Companies must think carefully about social content strategy to ensure that voice, topic, look and feel all work together to build trust in brands’ content, versus damaging it.

Privacy 195
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Search Engines Are A Conduit, Not A Source

Dave Fleet

Because the nodding and agreement that comes from headlines about search engines as an information source interferes with the push to answer more important questions: Do consumers in my market niche, rather than generic consumers, use search engines to research their products? Once my consumers have searched (or not), where do they go?

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Trust Barometer Reveals Need For Mature Social Media

Dave Fleet

As such, there’s less room for context and for fact-checking, leading people to look elsewhere for information about a company (Richard did make a point that the research looked more at company information for considering stock purchases, for example, than at information for consumer-level purchase decisions).

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Forrester: Email and search drive online sales, not social

Dave Fleet

Research recently released by Forrester entitled “ The Purchase Path of Online Buyers in 2012 ” indicates that email and search dominate the online space in driving online sales. Essential when it comes to effective research, but not in consuming it for broad communications trends. Email matters most for repeat customers.