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The Customer Is (Not) Always Right

Twist Image

If you're in line at your favorite retailer and you're wondering why they don't open up a second cash register, you're just a tweet away from holding that company responsible for their store policies. It goes back to the idea that a name and a reputation are worth more than silver and gold. reputation. reputation management.

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Top 10 Social Listening Tools

Oktopost

Awario includes dedicated features for influencer marketing and reputation management, and its users have lots of positive things to say about how it facilitates market research and customer engagement. Oktopost specializes in social media management for B2B companies. Brandwatch. . Brand 24. .

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6 integrations to get more from your social media management platform

Sprout Social

Sprout lead management and CRM integrations: Salesforce, Marketo, Microsoft Dynamics 365. Sprout integrations: Zendesk, HubSpot, Salesforce, Microsoft Dynamics 365. Strengthen your online reputation by monitoring and managing reviews across your business and locations in one centralized stream. Review management.

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List of Brand-Side Corporate Social Strategists: Twitter Edition

Webbiquity SMM

Marketing Manager, Emerging Media, US Integrated Marketing Programs, Microsoft Corp. • Jacob Mullins – Sr. . • Ryan Osborn – Director of Social Media at NBC News. • Matthew Milner – VP, Social Media, Hearst Magazines Digital Media. • Gayle Weiswasser -Vice President, Social Media Communications, Discovery.

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Top 10 Travel Marketing Conferences of 2018

Pixlee

With a focus on harnessing technology and enhancing the customer experience to build customer loyalty, the summit brings together key stakeholders to discuss how acting more like retailers can not only foster loyalty, but convert customers into brand cheerleaders. Past keynote speakers have included Boom Supersonic, Jet Blue, and Microsoft.

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Top 10 Travel Marketing Conferences of 2017

Pixlee

With a focus on harnessing technology and enhancing the customer experience to build customer loyalty, the summit brings together key stakeholders to discuss how acting more like retailers can not only foster loyalty, but convert customers into brand cheerleaders. Past keynote speakers have included Uber, Jet Blue, and Microsoft.

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Can You Trust Your Blog to the Cloud – The Pros and Cons

Kikolani

Microsoft, Apple, Rackspace, Starbucks, McDonalds, IBM and even Amazon offer it. Everything’s going smashingly well, your site has amazing uptime backed by one of the world’s biggest retailers and your tribe is loving it. Do they have a good reputation? This is a guest post by Matthew Setter.

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