How NOT to Create Loyalty in Tough Times
Buzz Marketing for Technology
JANUARY 22, 2009
So check out this email I got from hotel about my loyalty card with them, it went something like this … Dear Mr. Dunay We miss you! We noticed there hasn’t been any activity on your Hotel Loyalty card for 9 months and in order to keep your Hotel Loyalty card you must maintain activity at least once in a 12 month period.
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