KLM Lets You Book Flights Via Facebook and Twitter
The Realtime Report
FEBRUARY 13, 2014
A customer on Facebook or Twitter can now book or rebook a flight, reserve a seat, arrange extra baggage, and pay through the social networking platform. Here’s how it works: KLM sends a link to the customer in a private message on Facebook or Twitter. KLM has the largest Facebook following of any airline (over 5.1
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