SocialFish

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Open Community Case Study – American Library Association

SocialFish

This post is part of our regular series of Open Community case studies, in which intrepid association blogger and freelance writer Deirdre Reid will be digging into associations (and other kinds of organizations when relevant) who are living and breathing their open communities in the ways we describe in the book. Return on Attitude.

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A Tale of Two Communities Part II – Salesforce.com

SocialFish

This post is the second in a two-part series where guest blogger Garry Polmateer , former association executive currently working at NimbleUser helping organizations with Salesforce, looks at two online brands through the lens of the concepts in our book, Open Community. Open Community Means Collaborating with a Purpose.

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Open Community Case Study – Empowering the Periphery

SocialFish

This post is part of our regular series of Open Community case studies, in which intrepid association blogger and freelance writer Deirdre Reid will be digging into associations (and other kinds of organizations when relevant) who are living and breathing their open communities in the ways we describe in the book. Return on Attitude.

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How To Get Results From Your Blogger Outreach Campaign

SocialFish

This specific constraint was critical in creating a trending effect among the nonprofit blogging community. They would also receive a few mentions on the CTK website, Facebook Page and Twitter feed. Turn heads with trending – We told participating bloggers to publish their blog post on March 1st at 2:00PM (EST).

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Link Love Monthly: Best of March 2011

SocialFish

8 Signs You Have Outgrown Your Online Community Platform (Socious Member Engagement Blog). The Social Website: Integrating Social Media Into Your Website (Community Organizer 2.0). MIT Media Lab Identity, 2011 from readyletsgo on Vimeo. The Pros And Cons Of Facebook Comments (TechCrunch). Ecosystems.

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Is Social CRM the key to growing membership?

SocialFish

It’s about developing community management and outreach skills in our staff. Adding the “social” piece to traditional CRM processes is much more than just adding social tools to an associations’ existing technology infrastructure. For associations, building a Social CRM practice is about changing how we work. What do you think?

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Link Love Monthly: Best of February 2011

SocialFish

Background of the Corporate Social Strategist: Educated, with a Focus on Communications and Marketing (Jeremiah Owyang). Creating Community on a Facebook Page (Debra Askanase). ifttt: If This, Then That: Useful and Simple Life Scripting (Louis Gray). Best Practices for Maximizing Mobile App Revenue (GigaOm). The Art of Social.