Convince & Convert

FEBRUARY 10, 2010

link] ethan Hi Jay, Thank you for the review. link] Andrea Pacheco How can social media kill email: @netpartner | [link] | #trends #tech #socialmedia (via @andreinfobase) [link] Social Media Review | Wizards of Alchemy [.] Find where your clients/contacts are in the social media realm. How can I help you?

Social Media 127

Social Media Marketing Social CRM Consultant 127

Convince & Convert

JULY 20, 2010

Understand the Context of the Inquiry Match the topic of the desired content as observed in social conversations with the keywords identified in search. create review content about the latest and greatest TVs) 3. Package for Consumption Observe what types of content social media users are interacting with and where.

Social Media 139

Social Media Strategy Consultant Blogger 139

Convince & Convert

APRIL 13, 2010

Tell me in the comments who influenced you and why, and you could win a copy of the uber-classic book “ How to Win Friends and Influence People. See my review of the iPad review here) This content would also make a fantastic Facebook application. 10 books are up for grabs. I’ll randomly select 10 winners.

Social Media 112

Social Media Strategy Influencer Education 112

Convince & Convert

JUNE 24, 2010

link] sadie harris 3 Ways Infomercials Can Inspire Your Social Media [link] [link] sadie harris 3 Ways Infomercials Can Inspire Your Social Media [link] [link] Social Tech Book RT @jaybaer: 3 Ways Infomercials Can Inspire Your Social Media [link] [link] nateriggs Hey – I knew both of those guys! Be patient.

Social Media 121

Social Media Strategy Social CRM MySpace 121

Convince & Convert

FEBRUARY 19, 2010

[link] Bogdan Donisan New post: Patrick @ Pure Driven: Turn the Tables on Social Media with NutshellMail [link] ( [link] ) [link] nutshellmail @jaybaer Thanks for the great review of #NutshellMail! Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews.

Social Media 115

Social Media Social CRM MySpace TweetBeep 115

Convince & Convert

JULY 21, 2010

If your team uses social media at work, particularly for clients, you’ve got to have a policy. The FTC encourages social media policies be in place and reviewed. Remember all the hubbub last fall when the FTC released its Guidelines for Blogging and Social Media ? How can I help you?

Social Media 153

Social Media Policies Consultant Social CRM 153

Convince & Convert

MARCH 25, 2010

Social media statistics and reporting, without the hassle. link] [link] Chris Book RT @jaybaer: A Social Media Scoreboard That Works [link] [link] Lynn Sheka RT @arikhanson Interesting… RT @jaybaer: Yea! Social media statistics and reporting, without the hassle. link] [link] Kelly Rusk RT @jaybaer Yea!

Social Media 117

Social Media Strategy Statistics Metrics 117

Convince & Convert

JUNE 2, 2010

Instead of relying on Amazon or Netflix’s algorithm to tell you what book or movie you might enjoy, you can rely on the opinions of your friends. If you want to read reviews from everyone, great. link] PLR Ebook Store Privacy concerns around Facebook are still an issue for myself. How can I help you?

Social Media 133

Social Media Strategy Curation Privacy 133

Convince & Convert

APRIL 20, 2010

Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. link] [link] Jamie Favreau Thanks for the lesson. I am sure a lot of people would like to know how to do this. How can I help you?

Hitwise 117

Hitwise Content Blogger Consultant 117

Convince & Convert

AUGUST 11, 2010

This is a major consideration for us, given how much I travel (and how much I’ll likely travel in the next couple years after The Now Revolution – my forthcoming book with Amber Naslund – is published in February). A Kenyan expression and the title of one of my favorite Anne Lamott books.) So, Bloomington it is.

Social Media 115

Social Media Strategy Travel Team 115

Convince & Convert

MAY 27, 2010

Maybe Tornados will send me some to review? What have you seen in the social media world lately that’s excited you? Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. I’m bummed I missed that one. Great job Bulbstorm.

Consultant 122

Consultant Metrics Social Media Social CRM 122

Convince & Convert

MARCH 3, 2010

Make Social Portable Facebook’s true genius isn’t Facebook.com, it’s Facebook Connect, allowing consumers to import their friends and their friends’ opinions onto hundreds of thousands of other Web sites. link] jaybaer If there were thousands of blogs, Webinars, books, etc. It's true. And it works.

Social Media 121

Social Media Strategy CoTweet CoTweet 121

Convince & Convert

APRIL 28, 2010

Finding Your Influencers As noted in the study, the notion of true 1:1 marketing via social media is a bit of a fallacy. It’s really only possible in a reactive sense via social CRM, where individual complaints or questions can indeed be handled. CourtneyM This is a great review of the Forrester Research.

Social Media 147

Social Media Strategy Influencer Social CRM 147

Convince & Convert

MAY 26, 2010

Place making social media (Foursquare, Gowalla, et al) will continue to gain traction over the next 18 months. The reviews business will be transformed by geo-location. Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews.

Social Media 134

Social Media Consultant Video Strategy 134

Convince & Convert

APRIL 15, 2010

Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. Previously, content about Kodak products would have been created by the media. Photography magazines. Gizmodo and other tech blogs. Comparisons with other products in the category.

Content 124

Content Marketing Consultant Social Media 124

Convince & Convert

APRIL 8, 2010

It’s an almost magical device that can show incredibly crisp HD video, all the audio you can handle, Web pages, books, online magazines ( Zinio is great on the iPad), newspapers, tweets, Facebook, Linkedin, and just about anything else you’d want to digest. I find Kindle to be easier and better as a book device.

iPad 136

iPad Content iPhone Wireless 136

Convince & Convert

AUGUST 26, 2010

It’s not the most full-featured solution available, but for the do it yourself data hounds, it’s a very nice addition to the social listening landscape. Spotlight on @Rowfeeder from @JayBaer [link] [link] Randy Kemp Social Listening and Analysis for the DIY Inclined [link] [link] Scott Stratten Yep. link] //Great review.

Social Media 119

Social Media Strategy Analysis Reputation 119

Convince & Convert

SEPTEMBER 21, 2010

It is for this reason I include manual review as a part of my “sweep&# of social media monitoring. joe [link] Joseph Manna Katie, This is fantastic information and definitely helps others who are seeking to purchase social media monitoring services and the questions to ask before hand. link] kennyair We use Radian6.

Social Media 155

Social Media Radian6 Strategy SM2 155

Convince & Convert

SEPTEMBER 1, 2010

Did you review? Do You Have the Guts to Expect Social Media Failure [.] link] jaybaer There’s a good book in there: Social Media Lessons from Homer Simpson. I’d love to see an ebook on “social media conversations and realities&#. Just some thoughts on an ebooks potential value.

Social Media 120

Social Media Consultant Social CRM eBook 120

Convince & Convert

AUGUST 31, 2010

Are they not “social media&# tools? They’ve been around for a long time but I’d still consider them social media where conversation occurs. Even around products, amazon reviews, movie reviews, the comments on woot.com. link] Dont be a social media buzz-kill « Marketing Alive Blog [.]

Conversation 116

Conversation Social Media Social CRM Consultant 116

Convince & Convert

JUNE 15, 2010

You provide a list of your customers’ email addresses, and these services figure out how (and who) among your customers are on Twitter, Facebook, Linkedin and niche social networks, what their “likes” are, and other important details. Flowtown is perfect for small and medium businesses ( see my review here ).

Social Media 153

Social Media ScoutLabs Company Consultant 153

Convince & Convert

APRIL 22, 2010

Social CRM The new telephone. “Social media&# will change customer service more acutely than it will change marketing. Social CRM (customer relationship management) is the emerging discipline of providing personalized helpful, meaningful service and support using social channels like Twitter (and increasingly, Facebook ).

Social Media 128

Social Media Social CRM Loyalty Web 2.0 128

Convince & Convert

JULY 22, 2010

Let’s look at a few examples of companies that have done this successfully: Yelp’s Elite Squad: Yelp operates a social networking, user review, and local search website for members to post reviews and get user feedback on local businesses and restaurants. How can I help you?

Social Media 128

Social Media Strategy Influencer Case Study 128

Convince & Convert

AUGUST 4, 2010

online comments + reviews [link] Convince & Convert [link] [link] Alexa Samuels. online comments + reviews [link] Convince & Convert [link] [link] Alexa Samuels. online comments + reviews [link] Convince & Convert [link] [link] Alexa Samuels.@jaybaer I may use that in my new book. side of neg. side of neg.

Social Media 130

Social Media Strategy Comments Course 130

Convince & Convert

FEBRUARY 25, 2010

Guillaume will watch the top movies and post reviews to the ThinkGeek blog – thereby connecting this employee with the company’s fans in a perpetual feedback loop. Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. How can I help you?

Social Media 117

Social Media Case Study Strategy Study 117

Convince & Convert

SEPTEMBER 21, 2010

[link] Jennifer Merritt Checking out the 39 Social Media Tools used by Jay Baer [link] [link] Jaffe Lighting The 39 Social Media Tools I'll Use Today [link] [link] Emory Cook Great post. And just out of curiosity, Jay, how many new restaurants do you regularly review in the forests of Flagstaff? Thanks for sharing!

Social Media 167

Social Media Strategy Consultant Tweetdeck 167

Convince & Convert

MARCH 16, 2010

Twitter’s role as a conduit for the Zeitgeist is unrivaled, and it has almost single-handedly ushered in the era of real-time search, and social CRM. Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. I love Twitter.

Social Media 124

Social Media Strategy Foursquare Social CRM 124

Convince & Convert

JULY 13, 2010

So, until it becomes something I can bill and include in my review, I'll leave it to the other department.&# Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. How can I help you?

Social Media 138

Social Media Strategy Consultant SEO 138

Convince & Convert

SEPTEMBER 23, 2010

I believe Kurrently has the potential to make Facebook a much larger player in the social CRM world, as companies can now instantly see just how much they are being mentioned on that platform. jaybaer: Kurrently Revolutionizes Real-Time Search With Twitter + Facebook Results [link] [link] Rachel Book RT @LisaWeser: Holy coconuts.

Social Media 164

Social Media Strategy Engineering Social CRM 164

Convince & Convert

SEPTEMBER 20, 2010

Can you imagine an “Illinois Marketing for Dummies&# book? Daily Twitter users are 300-400% more likely to write a blog, review products, upload videos, and every other social behavior, than are non-users. link] [link] Ryan McAbee "Daily Twitter users r 300-400% more likely 2 write a blog, review products,[.]

Social CRM 145

Social CRM Twitter B2B CoTweet 145

Convince & Convert

APRIL 7, 2010

Recently, I had the good fortune of hosting the weekly #socialmedia chat (Tuesdays 9am Pacific) where social media types congregate on Twitter and answer three questions posed by the host. You can review the entire transcript here , as well as transcripts from the 52 #socialmedia chats that preceded mine. At least it is for me.

Foursquare 150

Foursquare Analysis Consultant Mobile 150

Convince & Convert

AUGUST 25, 2010

Imagine a Starbucks patron is reading a review in the free version of the New York Times about a Chardonnay and suddenly their iPhone buzzes. Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. What’s Next (Potentially)?

Facebook 142

Facebook Yahoo Collaboration Social CRM 142

Convince & Convert

SEPTEMBER 2, 2010

But have businesses truly responded to the rise of social media? That’s the premise of my new book with Amber Naslund , “The Now Revolution: 7 Moves to Transform Your Business with Speed, Smarts & Social Media.&# I love hearing about someone’s kids and trips and what books they read and movies they watch.

Social Media 153

Social Media Strategy Consultant Social CRM 153

Convince & Convert

JULY 9, 2010

Now, in what seems like decades later (in social media years), transparency and authenticity might well be referred to as “best practices” in any engagement activity. Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. How can I help you?

Influencer 122

Influencer Ustream Authentication Social CRM 122

Convince & Convert

SEPTEMBER 23, 2010

Succeeding on the social Web requires daily participation. Whether it’s brand reputation management, PR and influencer outreach, customer service and social CRM, interacting with fans on a brand community, or just creating content that builds thought leadership – it all takes time. How can I help you?

Social Media 146

Social Media Strategy Energy Consultant 146

Convince & Convert

JUNE 16, 2010

And exceptional businesses are realizing tangible, meaningful outcomes using social media & mobile marketing. As single example: Do you read your own product reviews? Example: A science supply store that wasn't reading its own product review page. Find him at jeffmolander.com In this economy need is the new want.

Social Media 119

Social Media Strategy Mobile Consultant 119

Convince & Convert

SEPTEMBER 21, 2010

There was also a lot of talk (especially among the big brands) on operationalizing social media, and creating true best practices for how to thrive in a real-time world where every customer is a reporter. book your hotel no later than October). book your hotel no later than October). What makes SXSW special is the accidents.

Social Media 126

Social Media Strategy Conference Eventful 126