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Using Social Media to Win Hearts in Financial Services

Convince & Convert

Navy Federal is the largest credit union in the world, with nearly 5 million members, and the member-owned mentality pervades Michael’s social media team’s strategy. “We put the members first, and that was something that really intrigued me, especially how that plays out in our social spaces.”

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102 Compelling Social Media and Online Marketing Stats and Facts for 2012 (and 2013)

Webbiquity SMM

With 92% of companies now incorporating social media into their marketing efforts, it’s no longer sufficient to just “be there” on social networks. The first step to improving digital marketing results is to understand the emerging trends and best practices. 25 Social Media Facts and Statistics.

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App of the Week Helps Your Business Grow

The Social Media Incubator

The Square Register app allows you to accept credit cards and run your business anywhere you need on your iPhone, iPad, iPod touch or android. Apps Mobile Apps Mobile Marketing Mobile Tips Online Shopping android App of the Week grow your business iphone mobile apps real-time sales data square register app' Comment with your thoughts!

iPhone 138
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Facebook Should Not Be Treated like Other Media

Twist Image

If you ask a nerd like me, you'll probably hear the words "online social network" or "social media channel" bandied around. Apple sells computers, iPhones and iPads. Why are we trying to make Facebook be like every other media business? canadian marketing association. jordan banks.

Facebook 108
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Six Links Worthy Of Your Attention #29

Twist Image

As we move into a world where machines watch--and try to optimize--our every move, will malls, banks, and employers start trying to optimize our lives? "Everyone is so excited about iPhone apps or an iPad -friendly version of their website that they are, in essence, forgetting how important their website still is to their business.

scribd 95
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Creating categories and definitions by doing, not debating

The Way of the Web

As much as I can have respect for the people who get caught up in debates about what PR, Social Media Marketing, Content Marketing, Transmedia, SEO, etc all should mean exactly, the simple fact is that noone cares. I market my own projects. I market other people’s projects. I host my own websites.

Project 40
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Omnichannel customer experience: exploring seamless customer journeys

Sprout Social

It is a holistic strategy that integrates every customer touchpoint, whether email, social media, or in-person, to provide the best customer experience. Simply put, customer touchpoints are every interaction that a customer has with a brand through a website, social media, or physical stores.

Loyalty 121