Keyhole.co

NOVEMBER 7, 2023

Input up to 3 brands and Keyhole compares your brand over time against those competitors, revealing trends, impressions, key posts, share of voice, and sentiments. These insights are supported by high engagement and positive sentiments. Let’s consider that you are a retail brand launching a new branch in Chicago.

Hashtag 52

Hashtag Analysis Twitter Sentiment 52

Oktopost

JANUARY 12, 2021

B2C is a fluid, fast-paced transaction, with a relatively short sales cycle that relies primarily on retailers and mass-marketing campaigns to achieve commercial success. Those sites prioritize metrics like add-to-cart, funnel fallout, product comparisons, abandoned cart, and customer reviews, among others. B2B CX Measurement Methods.

B2B 101

B2B Marketing Metrics Survey 101

Sprout Social

AUGUST 19, 2021

In 2020, Facebook, Instagram, and Pinterest launched revamped social commerce tools to help retailers streamline online shopping experiences during the pandemic. When it comes to brand reputation, the buying experience is just as important as the product itself. Increase reviews and recommendations.

Examples 131

Examples Tips Patterns Instagram 131

Sprout Social

JUNE 22, 2021

Rawlings Sporting Goods, a retailer known for manufacturing baseball equipment, regularly publishes short videos on YouTube to promote the launch of new products like baseball gloves or bats. According to the Sprout Social Index™ , 88% of consumers are likely to purchase from a brand after reading reviews from other customers.

Platform 117

Platform Social Media Tumblr Reddit 117

Waxing UnLyrical

JULY 11, 2012

So, for example, if you wanted to know about your brand, you’d type in something like “brand name”, or – if you want to filter a bit – “brand name + brand service + brand product reviews.”. The latter filter means you can narrow down the keywords to include the types of products or services you sell directly, or just the industry you’re in.

Social Media 204

Social Media Issues Sentiment Banking 204

Sprout Social

AUGUST 21, 2023

As a business, managing Google reviews is a big deal. Especially when a single negative review can bulldoze your reputation , sales and everything you’ve worked so hard to build. But reviews do more than just attract and convert potential customers. Raw, unfiltered feedback from existing customers — AKA reviews.

Review 85

Review Google Brands Sentiment 85

Razor Social

MARCH 30, 2016

Here is an example of a clothing retailer who wanted to track influencers for a specific campaign using Brandwatch. Sentiment Analysis. ” Sentiment analysis has a bad name because it’s never 100% accurate. .” ” Sentiment analysis has a bad name because it’s never 100% accurate.

Attensity 77

Attensity Crimson Hexagon Social Media Sentiment 77

Hootsuite

JUNE 2, 2022

Luckily, a social media crisis doesn’t have to mean the end of your brand’s reputation. That way, when worse comes to worst, you’ll be well-positioned to turn your brand’s reputation back around. A social media crisis is any activity on social platforms that may impact your brand’s reputation in a negative way. alwaysmrsgundel.

Social Media 145

Social Media Tips HootSuite How To 145

Hootsuite

MARCH 2, 2023

But it also comes with the risk of associating a brand with content that can harm its reputation. In this article, we’ll share strategies and best practices that marketers can use to safeguard their brand’s reputation on social media. Social media does a great job of building brands and connecting businesses with their customers.

Social Media 97

Social Media Brands HootSuite Policies 97

Sprout Social

DECEMBER 9, 2021

For example, if you’re a retail business and a holiday is coming up, you can create a shoppable Facebook ad for a new product line. Consumers are heavily influenced by social media reviews. More than half (51%) of consumers read reviews on forums or social media to evaluate a product or service before purchasing.

Social Media 144

Social Media Review Buy Engagement 144

Hootsuite

NOVEMBER 28, 2022

Bad customer experiences can cost you your reputation. Hootsuite Insights (powered by Brandwatch) makes it easy to track brand sentiment with intuitive word clouds and meters that gauge your sentiment and brand awareness against the competition. Enhance brand reputation. What is the difference between CEM and CRM?

Tips 123

Tips HootSuite Survey FAQ 123

Hootsuite

MAY 10, 2021

Gauge customer sentiment. Customer sentiment can move the needle on everything product development, messaging, and even corporate values. According to a recent Harvard Business Review survey , simply responding to people on social media can have a positive effect. . — The Circle on Netflix (@CircleNetflix) May 1, 2021.

Examples 145

Examples Company Social Media Apparel 145

agora pulse

JANUARY 25, 2021

Monitoring online reviews and incentivizing more. Sometimes, community managers have a number of accounts and will also write reviews and comments from a fan perspective. To safeguard online reputation. Your reputation is what people say about you when you’re not there. Responding to fan and non-fan comments online.

Communities 112

Communities Forums Disqus Social Media Management 112

Sprout Social

AUGUST 3, 2022

You can tap into your audience’s feelings by measuring sentiment, the scope of conversations and more. Here’s an example: After a thorough review by our internal team, we have begun the process of creating new procedures and protocols to prevent this situation from happening again. Not every apology has to be super serious.

Brands 97

Brands Issues Social Media Conference 97

Convince & Convert

JULY 27, 2012

It turned out that there are certain algorithms that are capable of sort of synthesizing Net Promoter Score, out of social sentiment that’s expressed on the web so we could create a Net Promoter Score. You derive that, Richard, by as you mentioned, looking at sentiment, right? Most sentiment analysis is sort of binary.

Airlines 115

Airlines Sentiment Hotels ROI 115

Webbiquity SMM

APRIL 9, 2012

Find tools to do all of the above and much more in this collection of helpful business, online and social media tools, apps and reviews. There’s an app for that—or cool web tool. Cool Social Media Tools. Four51 offers two sets of tools for local business and consumer brands. ” All are priced at $10 or less.

Review 200

Review Tools Social Media Klout 200

Sprout Social

FEBRUARY 19, 2024

Do you care about overall customer sentiment about your company? Almost all (94%) of business leaders agree social media data and insights help build brand reputation and loyalty. engaging with comments and questions, review management, personalization, cross-channel support), is the critical piece of the brand perception equation.

Loyalty 113

Loyalty Marketing Collaboration Class 113

Techipedia: Tamar Weinberg

DECEMBER 15, 2008

I work (very hard) in retail and an just about worn out right now. We are in the same kind of sentiments in our house as well. If you’d like to check it out, I did post a review on my blog. December 18, 2008 at 10:10 pm The camping package would be ideal for us. This would be a really great treat.

Blogger 103

Blogger Yahoo Buy Twitter 103

Convince & Convert

JUNE 16, 2010

Create Demand, Not Messages Success with “social” marketing is becoming less about creating desire, positive sentiment or aspiration among customers. Awareness, recall, positive sentiment, “engagement&# and buzz aren’t enough to overcome this mercenary reality. As single example: Do you read your own product reviews?

Social Media 120

Social Media Strategy Mobile Consultant 120