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Introducing Facebook Contact View With Message History

Sprout Social

Whether you’re responding to a comment or managing social communication as a team, access to Facebook message history is critical in creating a consistent, personalized experience. Social CRM Tools Offer a Personalized Experience. Context Is Critical to Social Relationship Management. Public comments and replies.

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Nine Must-Have Features for Your Social Media Dashboard

agora pulse

When you want to make sure your social medic content calendar is balanced perfectly, queues offer an easy solution. You can do even more with a dashboard that has a built-in customer relationship management (CRM) tool. A social CRM helps you organize and keep track of followers, right in your dashboard. Social listening.

Features 147
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How to Match 10 Key Success Metrics to Your Blogging Strategy.

Convince & Convert

Metrics would include the number of times a post is mentioned in other blogs or media, references, RT's, etc. Metrics would include the number of times a post is mentioned in other blogs or media, references, RT's, etc. I believe this idea is mutually-exclusive from what you're offered here? What do you think?

Metrics 132
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Is Your Social Strategy Proactive or Reactive | Social Media.

Convince & Convert

I’m constantly referring back to Forrester’s POST methodology when planning campaigns. link] > @jaybaer [link] Stephanie Wonderlin Is Your Social Strategy Proactive or Reactive? But your characterisation of a strategy as proactive vs reactive adds another important layer to planning.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Nothing turns a new reader off more than name dropping and 'Inside Baseball&# speak especially when they have no clue who or what you are referring too. And many of us in the social media space are guilty of that particular sin. You MUST ask and answer this question, and develop appropriate calls to action accordingly. Great post!

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Get Your Social Media Story Straight | Blogging and Content.

Convince & Convert

But, the team does reference a series of social media outposts via a tiny murderers row of icons (my favorite is “Linkedin.coming soon&#. RT @jaybaer: Get Your Social Media Story Straight [link] [link] Opinion@Large Great marketing lesson here. Yep, that’ll get fans in the seats. I think it depends, though.

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Tool Tuesday: Sprout Social Update

Akamai Marketing

” Well, either my blog has some pull, or the survey they sent over the summer was put to good use because Sprout Social is growing up. I think its headed into the social CRM space, which we desperately need in the smaller-than-enterprise world. There was a long list of “Meh.”

Tools 149