Sprout Social

AUGUST 3, 2016

Whether you’re responding to a comment or managing social communication as a team, access to Facebook message history is critical in creating a consistent, personalized experience. There are three ways to access the Facebook Contact View from the Smart Inbox : Within the message stream, click on a Facebook user’s avatar.

Social CRM 40

Social CRM Facebook Avatar Collaboration 40

Convince & Convert

MARCH 23, 2010

Even though we're all just the text of our name or a simple avatar/pic to each other, we're all real people inside. Nothing turns a new reader off more than name dropping and 'Inside Baseball&# speak especially when they have no clue who or what you are referring too. Consequently, I have two recommendations. Great post!

Social Media 120

Social Media Strategy Consultant RSS 120

Convince & Convert

SEPTEMBER 21, 2010

j [link] Steven-Sanders I used to use that exact picture as my avatar everywhere. link] Steven-Sanders I used to use that exact picture as my avatar everywhere. link] Steven-Sanders I used to use that exact picture as my avatar everywhere. link] I think I lack strategy « Social Media + the CIA [.] Good stuff.

Social Media 152

Social Media Strategy Consultant Web 2.0 152

Convince & Convert

SEPTEMBER 20, 2010

Twitter is only one of the listening and engagement devices one can use in social media. I feel like I'm attempting to speak to the Wizard of Oz when I tweet a brand with logo as avatar – I'd much rather interact with a known person. You certainly covered some great reasons to that point.

Social CRM 148

Social CRM Twitter B2B CoTweet 148