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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. An effective support community relies on members to generate much of the support. It’s Worked Before.

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Are You A Business Or A Media Company?

Small Business Mavericks

It means this: That you set up Web properties beyond your own business website that give other people a platform as well. These include forums, blogs, community websites where industry news can be published, wikis, etc. About Us What’s a Maverick? The Internet is a huge place.

Company 142
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How to Create Living Content to Boost Brand Reputation and Visibility

Convince & Convert

Or, nowadays, maybe you even create a wiki instead of a document.). to curate SEO tools for small businesses. That means other people can help you to keep your content alive, taking some of the burden off of you and turning your post into a mini-community. Living content on the web is the equivalent.

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My Dear Consultant - Think About It !

The Marketing Blog

A few weeks back… I am a common man, a common small business-owner. I like trying out things that fit the needs of my business and actually provide value to my unit. My company is following the open-culture of communication. Why do I need the barrier of technology to talk via a Wiki when I can do that in person?

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Indians in Social Media (2009) «

The Marketing Blog

Ignore the ranks ] Next Steps I would propose creating a Wiki of active & influential Indians in Social media. This wiki will also categorize the names according to how they’re using social media. I think it would be great if we get this over on one wiki. Any collaborators?) What am I missing?

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SMTP Settings in MediaWiki

The Marketing Blog

29 am SMTP Settings in MediaWiki Jump to Comments Image via Wikipedia A Wiki without an email feature is like a ‘car’ without ‘fuel’ For configuring the email functions in MediaWiki you need to ensure that the SMTP settings are right. Home About In the Media Books on my Plate Barcamp Delhi 5: Spreading the Word out !

Web 2.0 104
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Being Lightweight: Tools We Use | Common Craft - Explanations In Plain English

Buzz Marketing for Technology

We love Twitter because its lightweight - its a direct line to part of our community that doesnt require clicking a link in email. For many small businesses, Quickbooks (and similar programs) are often a heavy, cumbersome way to deal with the books. Weblogs and Business. Video: Wikis in Plain English 143.

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