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How to Measure Social Media Success for Your Small Business

yMarketingMatters

There are many business owners running small-to-medium sized businesses who are still hesitant to invest in and start social media marketing because they are not sure how to measure and prove social media ROI – Return on Investment. Community Growth & Sustainability. Community Growth & Sustainability. Referrals.

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How to use social data for competitor intelligence (II): understanding performance and leaders

Audiense

Community size. A traditional metric that is analyzed in regards to social media is the size of the community. When looking at the trend of how competitors’ accounts grow, clues as to what strategies are working for them start to appear. Do you really know how much of your potential audience you are reaching?

Data 68
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Harnessing the Power of Big Data for Public Relations

Waxing UnLyrical

This year, PR professionals need to learn how to harness the power of big data to listen and engage, or face being left behind. How can PR professionals harness the power of big data to support customer service, PR and marketing efforts? Image: The IBM Curiosity Shop via Flickr, CC 2.0. So, what is big data ? Take Waze for example.

Data 230
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Link Love Monthly: Best of March 2011

SocialFish

Things Companies Don’t Want to Hear about Social Media (Sysomos). How to Craft the Perfect Quora Answer (Logic + Emotion). 8 Signs You Have Outgrown Your Online Community Platform (Socious Member Engagement Blog). The Social Website: Integrating Social Media Into Your Website (Community Organizer 2.0). The Art of Social.

Sysomos 162
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8 Stops on the Path to a Better Blog

Convince & Convert

In last month’s Blog Rescue column , we took a look at how a company might traditionally use a blog, but this month, we’re taking a look at a website from UCLA Events & Transportation, BeAGreenCommuter.com (BAGC), aimed at encouraging the UCLA community to consider alternative forms of transportation.

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The Convergence of Search and Social Part 7 – A Strategy Framework

Josh S Peters

Use a social media listening platform like Radian6, Trakur, Sysomos, etc. and how they use / consume information on them. If the content is good and your community is active you should be able to get your content ranking for the kind of terms used by your customers when they’re searching. Don’t use paid as s crutch.

Strategy 186
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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

To be fair, I’ve only included those I’ve actually used (Radian6, Sysomos, Spiral 16) or tested (Meltwater, SM2). Something that I couldn’t translate into the table above is how comfortable you feel using the UI. I’ve started a comparison chart, based only on my own experience and opinion, for you to use and update as you see fit.