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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Support communities—forum sites, wikis or any venues that include user-generated content—are surprisingly self-sufficient. 3dcart Software Forums : As one of the leading shopping cart software platforms on the market, 3dcart prides itself on customer support. vBulletin is another powerful option with a small upfront cost.

Cost 135
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20 Ways to Generate ROI from a Corporate Blog

Webbiquity SMM

It can influence your prospects to buy from you, but doesn’t normally lead straight to a purchase. An active and helpful support forum? Nevertheless, social media activity consumes resources and therefore must produce business results–or those resources will be spent somewhere else. Showcase your customer support.

ROI 191
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Tired of All-Hands Meetings? Try an INTERNAL Unconference

Social Media Strategery

In collaboration with Chris and a few other team members, we pitched the idea to our leadership as a low-cost, low-resource opportunity to network, collaborate on some of the tough issues facing our team, learn from other members of the team, and have an opportunity to get involved with the rest of the team beyond their individual project teams.

Gov 2.0 85
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Triple X Niche Case Study Update: Expenses Report

Viper Chill

Many of you have been following the case study closely on the forums and I’m proud to announce the threads have been viewed over 40,000 times with over 30 case studies being shared there. If you would like more information on these tools, be sure to follow my thread (stickied at the top) on the case studies forum. Graphics : $19.

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An Interview with Blogger Bob From TSA's Evolution of Security.

Social Media Strategery

Because sometimes all it takes is one blog , one wiki , or one presentation to inspire someone else, I wanted to interview one of TSA’s bloggers, Blogger Bob , to find out what made TSA take a risk like this in the first place, how it’s been working out for them, and what we can look forward to in the future.

Blogger 81
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70+ Resources on How to Start a WordPress Blog

Kikolani

If you use the option to sign in with your AdWords account, you can increase the number of results plus see cost-per-click (CPC) cost data for each keyword. Note: Remember, you are not actually buying a domain, but registering that you will be the one that will use it. text chat, 24-hour phone support, or forums).

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Out With The Old…Rethinking Outdated Intranet Portal Models Part I – Introduction

SocMed Sean

functionality like blogs, wikis, and tagging instead of relying on one-way messages from the top. The collaborative efforts of the open source community have also delivered new products into the marketplace, driving the cost of software down and injecting healthy competition into the portal industry.

Wiki 133