Sprout Social

APRIL 29, 2024

Whether it’s an unfavorable comment, review, social media post or press mention, without action, these incidents can spread like wildfire online and become a full-blown PR crisis. These services help people monitor and improve their online reputation and quickly respond to negative feedback or other reputational threats.

Reputation 86

Reputation Brands Sentiment Survey 86

Webbiquity SMM

JANUARY 23, 2024

Social listening, and more broadly online brand monitoring, is essential. How to Use Social Listening to Retain More Customers Social media monitoring is no longer just an add-on element in social media marketing , but a must-have process to monitor the pulse of customer preferences. Monitor brand mentions.

Sentiment 142

Sentiment How To Analysis Trends 142

Hootsuite

JUNE 29, 2023

Before we dive into the nuts and bolts of brand reputation management, we want to apologize. Because, yeah, we do give a darn about our brand reputation. Before Yelp reviews, businesses thrived on word of mouth (and, uh, town criers ?). What is brand reputation? And you should too. Here’s how. Are you reliable?

Reputation 107

Reputation Strategy Brands HootSuite 107

Sprout Social

JANUARY 10, 2024

Turning a negative situation into a positive outcome will help win their loyalty and maybe even earn your brand public praise on social media. A UK restaurant even made headlines for its owner’s heated responses to poor reviews, proving not all publicity is good publicity. But the way you respond to them makes all the difference.

Reputation 97

Reputation System Brands Knowledge Base 97

Keyhole.co

OCTOBER 7, 2020

But there’s a lot of chatter out there, so sifting through all of those mentions manually would be an impossible task for many brands. That’s what sentiment analysis tools are for. They capture everything that’s being said about you and tell you how your audience feels about your brand in real time. BrandMentions 5. Digimind 9.

Sentiment 59

Sentiment Analysis Tools Price 59

Hootsuite

MAY 16, 2023

Jeff Bezos is credited with saying “Your brand is what people say about you when you’re not in the room.” It’s about listening to what customers say, learning from their feedback, and responding in a way that builds trust in your brand. Most consumers ( 93% according to this survey ) say online reviews affect their buying decisions.

Reputation 108

Reputation Social Media HootSuite Sentiment 108

Keyhole.co

JANUARY 17, 2024

Have you ever wondered about the difference between social media monitoring and listening? When we talk about social monitoring, we’re focusing on the “what” – understanding what’s being said about your brand. Monitoring tackles the symptoms, and listening dives deep to reveal the root causes.

Sentiment 52

Sentiment Analysis Brand Monitoring Trends 52

Keyhole.co

MARCH 9, 2023

If you’re looking for a social media listening tool in particular—one that can track what people are saying about your brand—then you’ve come to the right place. You can also use Keyhole to conduct social listening and identify which online accounts or influencers are talking about you or your brand.

Tools 84

Tools Sentiment Hubspot Price 84

Hootsuite

JULY 17, 2023

Your brand reputation can make or break you. Which is why online reputation monitoring tools are an essential component of any social media manager’s software setup. Think of it like modern, ethical eavesdropping: online reputation monitoring tools allow you to be a savvy social media super-spy.

Reputation 72

Reputation Tools HootSuite Sentiment 72

Keyhole.co

JULY 20, 2023

Some alternatives, like Keyhole, have the ability to track real-time mentions of your brand and sentiment analysis. This is particularly useful for brands that want to track their social media presence, track competitors, and monitor customer feedback in real time. Stay ahead of the game with the QuickTrends section.

Industry 52

Industry News Google Brands 52

Keyhole.co

DECEMBER 15, 2023

But with an extensive online presence, many big brands convert their online reach into actionable engagement. They use software platforms like Mentionlytics, which helps brands capitalize on historical data analytics and social listening. Mentionlytics makes use of advanced AI for social listening and brand monitoring.

Sentiment 52

Sentiment Price Analysis HootSuite 52

Keyhole.co

MAY 16, 2023

Did you just get a Slack ping from your manager about a bad brand review? You can escape this hell of a situation with media monitoring. The term “media monitoring” specifically is when you collect online tidbits that have mentioned a concerned topic. Media monitoring will do that.

Tools 52

Tools Sentiment Analysis Metrics 52

Keyhole.co

JANUARY 15, 2024

Social listening involves monitoring online conversations, understanding sentiments, and extracting insights from social media platforms that are relevant to your brand. On your dashboard, you can see whether a spike is positive or negative, as well as order the groups or individuals discussing your brand by influence.

Sentiment 52

Sentiment How To Reputation Analysis 52

Keyhole.co

OCTOBER 21, 2023

This is where social media monitoring’s art and science come into play. You’re in for a treat, whether you’re an experienced marketing manager, social media manager, dedicated brand manager, or just someone eager to increase their expertise in this field. Social media monitoring: What is it?

Social Media 52

Social Media Sentiment Reputation Analysis 52

Keyhole.co

MARCH 18, 2024

The brand enjoys an abundance of online followers and accordingly keeps audiences entertained and informed with regular updates. Like the approach of other huge multinational brands like Samsung , Nestlé specializes in curating content based on products, industries, and regions.

Engagement 64

Engagement Social Media Strategy Brand Monitoring 64

Keyhole.co

NOVEMBER 4, 2020

Did you miss our previous article on the best Sentiment Analysis Tools? The latest studies show that social media is the first touchpoint customers have with your brand. In fact, customers are significantly more likely to discover your brand through social media over a search engine. No worries, you can read it here: [link].

Analytics 105

Analytics Social Media Tools Price 105

Keyhole.co

DECEMBER 13, 2023

The brands that get it right do so by leveraging social monitoring and listening. Mention is a good example of a platform helping brands track and post to social media apps. According to a review , the tool confuses information about the brand and draws on data from other similar-sounding names.

HootSuite 52

HootSuite Price Sentiment Social Media Management 52

Keyhole.co

MAY 12, 2023

Small businesses are not immune to bad ratings and reviews. This includes your social media profiles, blog posts, comments on other posts, and anything else that might appear when someone searches for your brand name. You must be aware of what you post online from your brand accounts and how those affect your reputation.

Reputation 52

Reputation Tools Sentiment Review 52

Keyhole.co

DECEMBER 10, 2022

Whatever your social media marketing scope is, Emplifi alternative Keyhole can monitor it. From campaign monitoring to influencer marketing or from brand monitoring to market research, Keyhole has features to track and analyze multiple metrics. Why should you prefer Keyhole? Start Your FREE Trial. Sprout Social.

Social Media 52

Social Media HootSuite Sentiment Marketing 52

Keyhole.co

JUNE 30, 2021

Every day, social managers involved in the social listening struggle with questions like “Are positive sentiments towards our brand growing or going down?” Relevancy: the data reviewed should be relevant to the issue at hand. Prioritize brand awareness. Improve data quality. Use cross-channel marketing.

Data 108

Data Social Media Strategy CPC 108

Keyhole.co

MAY 3, 2023

Measure Brand Reach & Engagement The most obvious benefit to measuring your hashtag performance is to know how many eyeballs have seen your content. Measure Brand Reach & Engagement The most obvious benefit to measuring your hashtag performance is to know how many eyeballs have seen your content.

Hashtag 52

Hashtag Social Media Sentiment How To 52

Sprout Social

JANUARY 16, 2024

Decoding those emotions and understanding how customers truly feel about your brand is what sentiment analysis is all about. But tracking sentiment is no piece of cake. You need a sentiment analysis tool for the job. What is a sentiment analysis tool?

Sentiment 89

Sentiment Analysis Tools API 89

Keyhole.co

APRIL 26, 2023

Your brands’ social media accounts are now all active with heightened engagement rates. However, if one of your goals is to increase your social media following or brand reach, then you need to know how many followers you have. You can use a simple spreadsheet to monitor your follower growth each month. It counts mentions.

Metrics 52

Metrics Social Media Tools Sentiment 52

Keyhole.co

MAY 24, 2023

These tools allow you to track your competitors’ marketing efforts, pricing strategies, and customer reviews. Here are some advantages of why you should invest in competitor analysis for guaranteed brand growth: 1. Identify market gaps Discover gaps in the market that your brand can fill.

Analysis 52

Analysis Types Tools Price 52

Unmetric

JUNE 11, 2019

The network is crowded with brand advertisements, contests, free giveaways and much more that vie for consumers attention. Unmetric is an AI-powered brand focused social media intelligence platform that helps companies gather reliable social media data to perform better on social. Updated for 2019! Now, how cool is that?

Analytics 125

Analytics Tools Social Media Curation 125

Hootsuite

JULY 13, 2022

Done right, c ustomer experience will help you increase sales and improve brand loyalty. It’s the accumulation of their feelings after every touchpoint they have with your brand. Two pillars will essentially shape a customer’s experience: Your brand. This is the result of careful, consistent branding over decades.

Tips 108

Tips HootSuite Survey Template 108

Keyhole.co

MARCH 1, 2023

One of which is by utilizing data to craft a better media strategy for your brand. Every day, social managers involved in the social listening struggle with questions like “Are positive sentiments towards our brand growing or going down?” Relevancy: the data reviewed should be relevant to the issue at hand.

Data 52

Data Social Media Strategy CPC 52

Keyhole.co

FEBRUARY 13, 2022

The latest studies show that social media is the first touchpoint customers have with your brand. In fact, customers are significantly more likely to discover your brand through social media over a search engine. Helping you put your brand in front of the right audience at the right time. Do you have global social media teams?

Analytics 52

Analytics Social Media Tools Price 52

Keyhole.co

DECEMBER 5, 2022

Let’s start with the most important question: But which social media monitoring tool is the best for your brand? To improve brand positioning. No matter how good your product or service is, you should always monitor your competitors. What is social media competitive analysis? To know current trends. Source: SlackHQ.

Analysis 52

Analysis Social Media How To Sentiment 52

Hootsuite

JULY 13, 2023

The list of Sprinklr alternatives below offers a variety of powerful social media tools to help you drive customer engagement, boost brand loyalty, and manage your online reputation. Features include sentiment analysis, competitor benchmarking, trend spotting, and more. Team: $249/mo billed annually. Free 30-Day Trial 2.

Comparison 77

Comparison HootSuite Hubspot Price 77

Keyhole.co

MAY 12, 2023

Yes, you will be astonished to know that keyword monitoring is not just a spying technique but your ticket to boost your branding, sales, and revenue. Post that, we’ll also review a couple of keyword monitoring tools that you can use right away. What is keyword monitoring? But here’s the catch.

Tools 52

Tools Strategy Marketing Analysis 52

Webbiquity SMM

OCTOBER 13, 2010

An easy-to-use, graphically rich tool that provides monitoring (who’s talking about you, your competitors, key industry terms and trends, etc., and where they are talking about it), sentiment analysis, and collaboration tools for acting on the information. Budget: We don’t need no stinkin’ budget. Nielsen BuzzMetrics.

SM2 204

SM2 Vocus Alterian Radian6 204

Keyhole.co

SEPTEMBER 12, 2023

Every growth-focused business today needs a thriving social media presence, from small local businesses to big brand names. It automatically schedules posts at optimum times, monitors audience response, benchmarks competitors, and empowers you to improve your digital presence over time. With a user base of over 4.59

Tools 52

Tools Social Media Curata Price 52

Keyhole.co

JUNE 19, 2023

Customers feel that the brand is open to listen to their opinions, thereby building trust. They are more likely to buy from and stay with brands that communicate with them on an open channel. This allows them to enhance brand awareness, stimulate engagement, and foster a sense of community around the brand.

Social Media 52

Social Media UGC Content Loyalty 52

Keyhole.co

DECEMBER 13, 2022

Agorapulse: A brief review . Agorapulse allows social media managers to stay organized, save time, and easily manage multiple social media accounts with its inbox, publishing, reporting, monitoring, and collaboration features. . Trusted by more than 7,000 brands, Keyhole puts your social media reporting on autopilot.

Social Media Management 52

Social Media Management Price Hashtag Analytics 52

Unmetric

SEPTEMBER 9, 2019

Industry benchmarks give you a comprehensive look at the position of your brand in your industry and how you stack up against them. Competitive-set benchmarks give you a definitive look into the position of your brand against your direct competitors whom you compete within your industry.

Tools 85

Tools Hitwise Analysis Price 85

Hootsuite

OCTOBER 28, 2019

Before diving into social media metrics, let’s review where each one lives in the social funnel. Consumer : these metrics reflect how active customers think and feel about your brand. Brand Awareness. How to track it: STEP 1 : Determine the attention metric(s) your organization wants tied to brand awareness. hootsuite”).

Metrics 112

Metrics Social Media CPM CPC 112