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Online Reputation Management For Businesses: A Comprehensive Guide

Harp Interactive

Online Reputation Management or counter-SEO is a specialized area that requires professional skills and tools. Create Wikipedia articles, electronic press releases; leave comments on forums and blogs even those with <nofollow> attributes. Use blogroll on company blog with link to other company domains.

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Social Media Complainers – your new BFF's

Akamai Marketing

I’ve always advised my clients that its better to have people complain in an open forum where it can be addressed. You know why people complain in public forums? We’ve often said: look at these complaints as an opportunity! Consider it a chance to make it right! They WANT a resolution. They complain because they care!

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Dear IT Guy, Can You Actually Use the Tool You're Creating.

Social Media Strategery

Development Social Media Dear IT Guy, Can You Actually Use the Tool You’re Creating? These are purposely ridiculous questions – wouldn’t the best developers use the actual tools they’re responsible for building? Brown) Twitter Comment Dear IT Guy, Can You Actually Use the Tool You’re Creating?

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What Kind of Impact Has Social Media Had on Your Organization?

Social Media Strategery

Fri, May 7, 2010 Government 2.0 , Social Media I’ve been in many meetings with senior executives where the topic has turned to social media, and sooner or later, THE question comes up - “So, explain to me again why we should be playing around with [insert your social media tool of choice here]? Sradick @Jaimie – yep!

Gov 2.0 72
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Le competenze del Knowledge Worker

Buzz Marketing for Technology

So, yes, learning professionals must learn and use these tools, and then apply the tools to there existing framework. Inoltre, fornisce la seguente lista di strumenti (tools) di base e alcune delle competenze necessarie al loro utilizzo: Â . Information Creation tools : Youtube, SlideShare, Flickr. Web Tools For Learners.

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Government Use of Social Media - "In Addition to," Not "In Lieu of.

Social Media Strategery

Focus on using Social Media as a tool to increase Government Capability to provide service, not as THE Means to provide service. I often surfing on this forum when I m free and I find there are so much good information we can learn in this forum! Dear IT Guy, Can You Actually Use the Tool You’re Creating?

Gov 2.0 126
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“I want a Twitter for All the Various Parts of the Government”

Social Media Strategery

At least that’s what Chris Brogan said this week at the Society for New Communications Research NewComm Forum. The reason I like conferences like the NewComm Forum is precisely because I’m usually one of the few Government 2.0 is that he concentrates not on the tools themselves, but on being helpful, on customer service.

Gov 2.0 85