Akamai Marketing

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Moderating Comments and Managing Online Communities

Akamai Marketing

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Comments 172
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What we can learn from blog firestorms.

Akamai Marketing

Its easy to imagine that the social sphere or your blog are simply just an adult playground of cool people. THEN it happens: SLAM BAM a snarky comment or worse, an outright attack. It isn’t worth giving up the benefits of free speech for the alternative and so it is with blogging and social media. They go cutting edge.

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3 new social media resolutions for 2012 and a couple from 2011 that still need attention.

Akamai Marketing

Write more: I said I would write 2X/week in my blog. Think outside the blog: Don’t get me wrong, this blog remains my number one love in terms of content creation, however, there are so many opportunities to create content, its a shame to limit it to the blog only. Tell the Story Better: Yes!

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5 metrics to track on Twitter

Akamai Marketing

Now, as I said in an earlier blog post, you should use several different metrics to dig deeper into your audience and see what’s really happening with the content your sharing. Analyze the links every 30-60-90 days and watch for consistencies for what is shared and commented on. Increased share of voice? More customer passion?

Metrics 229
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Social Media Complainers – your new BFF's

Akamai Marketing

Share and Enjoy: Tags: customer service , social media , suggestions No Comments Start the ball rolling by posting a comment on this article! Social Media Complainers – your new BFF’s Successful Blogging for Small and Medium Businesses A Thousand Little Cuts of Social Media – A Kaizen Approach I recommend.

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What's your social currency?

Akamai Marketing

Think about it – when you go to a Facebook page or a blog, do you always comment? Share and Enjoy: Tags: small business , social media , strategy No Comments Start the ball rolling by posting a comment on this article! Probably not. I know I have a LOT of lurkers on my site. I also know THEY ARE WATCHING.

Lurker 203
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Tool Tuesday: PostRank Analytics

Akamai Marketing

But if you use blogging as a tool, whether for personal branding or corporate exposure, you’ll quickly see that these two tools don’t tell the whole story. There is even a feature to add additional pages, great for blog-specific campaigns and funnel analysis and comparing it to Engagement Events.

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