The Social Influence Surge—Are You Prepared?
Harp Interactive
MARCH 16, 2011
On top of that, review & complaint sites (like Yelp, CitySearch, Epinions and Complaints Board) are popping up almost daily—and 70% of online shoppers trust opinions of unknown users. It makes sense: consumers trust online reviews by other consumers more than the information coming directly from companies and brands themselves.
Let's personalize your content