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Social Media Customer Service: Everything You Need to Do it Well

Hootsuite

Social media customer service means using social channels to provide efficient and effective customer service and support. Customers expect to be able to reach out to brands on social channels for help—and get a quick reply. Social media customer service stats. of them saying it’s their top choice.

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What is Meta Verified? Everything You Need to Know in 2023

Hootsuite

Meta Verified is a subscription service that makes it easy for anyone to gain access to the previously elusive blue check badge on Instagram and Facebook. Bonus: Download our free, customizable social media calendar template to easily plan and schedule all your content in advance. What is Meta Verified?

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6 Tips to Protect Your Brand From Fake Social Media Accounts

Hootsuite

Fake social media accounts are an ongoing problem for both social media platforms and for brands. Impostors on social media present a real challenge for all major brands. Bonus: Get a free, customizable social media policy template to quickly and easily create guidelines for your company and employees.

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Understanding Twitter verification in 2020

Sprout Social

The coveted blue verification badge that appears on Twitter profiles lets people know that the account is of public interest and, most importantly, authentic. Twitter is the only entity that can provide verification badges. Journalism and media. A verified badge does not imply an endorsement by Twitter.

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Link Building Tactics for Publishers

Adam Sherk

These activities typically involve collaboration with multiple groups including tech, edit and audience development as well as the SEO, PR and social media teams. As I covered in SEO Guidelines for Sponsored Content and Partner Links , there are SEO implications to be aware of. Widgets and badges. Media relations.

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The Carrot and Stick of Social Media Disclosure

Convince & Convert

Did you assume this post is all about regulations and company policies that may limit your use of social media for promotions, marketing programs and corporate communications? Brands in this camp have throttled up their social media programs without taking into account the risk to reputation and cost of non-disclosure.

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The 12 Startups I’ve Invested In and Why

Convince & Convert

Addvocate is a leader in the fast-growing field of employee social enablement and advocacy software. If you want your employees (or your team) to share something in social, or your employees want to recommend content to the marketing hub, etc. First, they have a terrific team (very similar to Buffer in style and values).

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