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How to Build a Brand Community for your B2B Business

Oktopost

Two out of every three customers will choose to purchase from a company where they feel they have brand loyalty. For B2B companies, earning loyalty from your brand community can win you repeat business and generate a pipeline of trusted referrals. Look at Starbucks’ customer loyalty rewards program. So, how do you do that?

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10 Ways an AI Customer Service Chatbot Can Help Your Business

Hootsuite

Customer loyalty : Would you rather shop in a place that spoke your language or a place where you weren’t understood? With your chatbot analytics in hand, you have the potential to improve your customer experience strategy. You can also program them to speak to your customers in a delightful way or give them a friendly avatar.

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10 Things Marketers Need to Know About Voice in 2020

Social Media Strategies Summit

The Alexa Skill’s and Google Action’s deployed by these major brands all solve a problem and help increase brand loyalty with their customers. 5: More data equals better strategy. With that in mind just think of the new possibilities and the customer avatars that you will be able to build. #6:

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How to write an engaging social media bio for your brand

Sprout Social

If you get it right, your social media bios can benefit you in a variety of ways, such as: Help create trust and customer loyalty. No one wants to see a gray avatar or a default graphic staring back at them. Instagram’s bio for businesses is an important part of a strong social strategy. Grow your audience.

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Everything You Need to Know About Chatbots for Business

Hootsuite

With chatbots worked into your overall digital strategy, you’ll be alleviating frustrating manual tasks from your team’s day-to-day. Here are eight reasons why you should work chatbots into your digital strategy. When you create your bot, give it a name, a distinct voice, and an avatar. Automate customer service.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

It’s about having a strategy for making your company or organization more like a person and less like a machine. IMO until these companies get their heads and strategies around social media as customer intimacy model rather than a content distribution channel they will continue to struggle with the medium. Leave a comment please.

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Multi-Level Marketing Not Multi-Level Advertising

Taylor Marek

Advertising is a communication strategy used to persuade the person engaging in the “ad&# to take action and to buy from that brand. Marketing is the process by which companies create value for and build strong customer relationships to ensure brand loyalty and word of mouth distribution with their market base.