Everything You Need to Know About Ecommerce Chatbots in 2022
Hootsuite
SEPTEMBER 30, 2022
Delight your customers and improve conversion rates. There are three types of ecommerce chatbot platforms: Artificial intelligence (AI) driven chatbots that use natural language processing and conversational AI. Hybrid chatbots that offer AI and rules-based conversations. Let’s dig into how they do it. Source: Heyday.
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