Sprout Social

JANUARY 10, 2024

Turning a negative situation into a positive outcome will help win their loyalty and maybe even earn your brand public praise on social media. So, how do you manage complaints in a way that resolves your customers’ issues efficiently and effectively? What is complaint management?

Reputation 98

Reputation System Brands Knowledge Base 98

Keyhole.co

JANUARY 17, 2024

Identify trends, monitor brand mentions, and understand audience sentiments associated with these keywords. Sentiment analysis Analyze the tone of online conversations to determine whether sentiments are positive, negative, or neutral. Sentiment analysis Analyze the sentiment of social media mentions.

Sentiment 52

Sentiment Analysis Brand Monitoring Trends 52

Keyhole.co

DECEMBER 15, 2023

They use software platforms like Mentionlytics, which helps brands capitalize on historical data analytics and social listening. Mentionlytics: A Bird’s-Eye View Mentionlytics is a social media monitoring and analysis tool that lets brands track mentions and watch for competitor performance.

Sentiment 52

Sentiment Price Analysis HootSuite 52

Keyhole.co

JANUARY 15, 2024

Similarly, social listening can alert you of any simmering issues and give you the chance to change the course of events and prevent any casualties. By gaining invaluable insights into how your audience perceives your brand and any changes in sentiment, you can create a PR and marketing strategy with this information in mind.

Sentiment 52

Sentiment How To Reputation Analysis 52

Oktopost

MARCH 7, 2022

Before the rise of social listening tools , B2B marketers would be completely reliant on hashtags and native search on social platforms to get a sense for what people were saying about brands. Customers like responsive brands, and more than three-quarters of consumers are more likely to buy from brands they follow on social media.

B2B 155

B2B Sentiment Analysis Reputation 155

Keyhole.co

MAY 12, 2023

But did you ever wonder how the best industry leaders always seem to conjure a vital issue to address? Their undisputed secret lies in keyword monitoring tools. Yes, you will be astonished to know that keyword monitoring is not just a spying technique but your ticket to boost your branding, sales, and revenue.

Tools 52

Tools Strategy Marketing Analysis 52

Keyhole.co

MAY 16, 2023

Media monitoring is beneficial for individuals and big brands alike because it allows them to track and analyze mentions of their brand, competitors, and industry keywords across various media channels, including social media, news outlets, blogs, and forums. For example, run a small online business selling handmade jewelry.

Tools 52

Tools Sentiment Analysis Metrics 52

Keyhole.co

JULY 20, 2023

Despite the issues, is it actually worth investing your money in paid tools? While Google Alerts is a great free tool to monitor the web, it has some limitations that may require people to look for alternatives. Some alternatives, like Keyhole, have the ability to track real-time mentions of your brand and sentiment analysis.

Industry 52

Industry News Google Brands 52

Keyhole.co

DECEMBER 13, 2023

The brands that get it right do so by leveraging social monitoring and listening. Mention is a good example of a platform helping brands track and post to social media apps. It can be slow in historical analysis and keyword tracking. Lack of sentiment analysis or hashtag tracking features.

HootSuite 52

HootSuite Price Sentiment Social Media Management 52

Keyhole.co

SEPTEMBER 12, 2023

Moreover, it also offers brand tracking tools to help you monitor competitor performance. You can run competitor analysis, measure standard and unique KPIs, and assess your position in the industry all in one platform. The insights are actionable and capable of driving tangible changes.

Tools 52

Tools Social Media Curata Price 52

Sprout Social

JANUARY 16, 2024

Decoding those emotions and understanding how customers truly feel about your brand is what sentiment analysis is all about. We’re talking about analyzing thousands of conversations, brand mentions and reviews spread across multiple websites and platforms—some of them happening in real-time. What is a sentiment analysis tool?

Sentiment 90

Sentiment Analysis Tools API 90

Keyhole.co

JUNE 19, 2023

Implementing social listening tactic Social listening involves monitoring digital conversations to understand what customers say about a brand and its industry online. It goes beyond just monitoring social media platforms for brand mentions and hashtags. Here are a couple of examples.

Social Media 52

Social Media UGC Content Loyalty 52

Hootsuite

JUNE 22, 2020

Caring for your brand means embracing the art and science of brand monitoring. Luckily for anyone interested in brand monitoring, it’s never been easier to observe, analyze and optimize the conversation around your brand. What is brand monitoring? Brand monitoring vs. social media monitoring.

Brand Monitoring 141

Brand Monitoring Tools Brands HootSuite 141

Sprout Social

JUNE 15, 2020

Over $126 million in fines have been issued to companies violating GDPR as of January 2020. However, that data can become muddled if you can’t attribute visitors to social media or monitor your social traffic’s behavior. That said, ongoing compliance is required for companies looking to avoid fines and penalties.

Social Media 130

Social Media Privacy Marketing Policies 130

Keyhole.co

MAY 24, 2023

These power stats reveal how crucial competitor analysis is as a part of rudimentary marketing. There are tons of competitor analysis tools for accomplishing a specific goal. Why do you need competitor analysis in the first place? Competitor analysis tools can help you do just that. Of course not!

Analysis 52

Analysis Types Tools Price 52

Hootsuite

MAY 16, 2023

It includes ways to humanize your brand and promote the positive vibes your fans share. Monitor brand mentions and conversations Social media brand monitoring and sentiment analysis are at the heart of all online reputation management efforts. Sentiment analysis is the contextual review of brand mentions.

Reputation 108

Reputation Social Media HootSuite Sentiment 108

Keyhole.co

OCTOBER 21, 2023

By keeping track of what people are saying about your brand on social media, social media monitoring enables you to protect it. It serves as your system for detecting impending PR issues, which are critical for maintaining a positive KPI for software development. Is there good, negative, or neutral chatter about your brand?

Social Media 52

Social Media Sentiment Reputation Analysis 52

Sprout Social

APRIL 15, 2024

The crisis began when the bank issued a press release to say it wanted to raise cash—a statement Fast Company labeled “the press release from hell” It had the opposite effect and customers rushed to the bank to take out their money. Don’t wait to know everything before issuing a response and starting damage control.

Press Release 88

Press Release Banking Reputation Marketing 88

Hootsuite

JUNE 29, 2023

Hootsuite Streams can also help you spot potential brand crises early and protect your online reputation. By keeping track of brand mentions, you can do better brand sentiment analysis, easily collect valuable feedback, and step in before conversations get heated. Read more about avoiding brand safety risks here.

Reputation 106

Reputation Strategy Brands HootSuite 106

Keyhole.co

MAY 19, 2023

Track your online reputation regularly Continuous brand monitoring is a must-do preventive measure against PR crises. If controversial issues arise during a PR crisis, you might also need some legal advice. Ken Savage, Owner at Ken Savage , labels it “the analysis step” or the “post-crisis stage”.

Reputation 52

Reputation Brand Monitoring Exercises Team 52

Hootsuite

JULY 13, 2023

Some cons of the Meltwater platform include its lack of advanced theme and topic analysis, as well as weak dashboarding capabilities and widgets that are difficult to set up. Features include sentiment analysis, competitor benchmarking, trend spotting, and more.

Comparison 76

Comparison HootSuite Hubspot Price 76

Sprout Social

JANUARY 5, 2023

Is it a customer service issue? These mentions speak to bigger issues that go beyond a single interaction. Social media monitoring. Monitoring involves tracking and responding to messages received about your brand. Competitive analysis: analyzing a competing brand or product.

Social Media 81

Social Media Sentiment Hashtag Analysis 81

Keyhole.co

MAY 12, 2023

Right from the number of posts mentioning it to impressions with sentiment analysis, you can get it all in a single dashboard. You can custom-select the date range and get a comprehensive comparison of their popularity and trend analysis. Some users have reported issues with the accuracy of Awario’s sentiment analysis feature.

Reputation 52

Reputation Tools Sentiment Review 52

Keyhole.co

OCTOBER 31, 2023

Let’s find out — Historical analysis By accessing your old tweets, marketers can run historical analyses and identify past trends and patterns that drove engagement. You can run sentiment analysis on the gathered data to go deep into past audience responses. It prevents these tweets from resurfacing and avoids potential PR issues.

Data 52

Data Twitter How To Reputation 52

Keyhole.co

DECEMBER 1, 2020

Occasionally, a new trend emerges in the market and creates both opportunities and issues. Keyhole is the front-runner among social media analytics tools for a reason: it provides in-depth data analysis in an easy to understand manner. Which is where we come into play. The Need for Hashtag Analytics Tools. Let’s dig into the details!

Hashtag 106

Hashtag Analytics Tools Price 106

Keyhole.co

OCTOBER 31, 2022

Occasionally, a new trend emerges in the market and creates both opportunities and issues. Keyhole is the front-runner among social media analytics tools for a reason: it provides in-depth data analysis in an easy to understand manner. Which is where we come into play. The Need for Hashtag Analytics Tools. Let’s dig into the details!

Hashtag 52

Hashtag Analytics Tools Price 52

Keyhole.co

AUGUST 24, 2021

In that respect, Keyhole is a great social listening & brand monitoring tool that will provide you with valuable insights about your audience, and so much more. With Keyhole, you can access your direct and indirect brand mentions in one place, making engaging with your audience in real time easier. Industry research.

Curation 64

Curation Content Collaboration Trends 64

Keyhole.co

JULY 9, 2023

Check your share of voice and analyze what the world feels about your brand with sentiment analysis. Spot early trends by monitoring relevant keywords/brands/hashtags in the QuickTrends section for a custom date range. Zac G The lack of analytics is a big issue.

HootSuite 52

HootSuite Social Media Management Social Media Price 52

Keyhole.co

APRIL 20, 2023

They are all essential components of communication that keep us up to date about socio-political issues, entertainment, sports, business, and other national and global concerns. Aside from that, you can also verify your success by checking if your brand dramatically improved its numbers based on sales and new audiences.

Aggregator 52

Aggregator News Trends Social Media 52

Keyhole.co

APRIL 26, 2023

Monitor the people talking about you online and the kind of influence they have. Monitor who your top supporters are and encourage them to keep engaging with your brand. Monitoring your top influencers, it will help you know who to reach out to when creating effective marketing campaigns. Price: $249 — $499 per month 3.

Metrics 52

Metrics Social Media Tools Sentiment 52

Buffer Social

FEBRUARY 9, 2017

Paralysis by analysis. If you want to end up with the best tool for your team, identifying the core issues that caused you to start looking for a new tool in the first place is a key step in the process. Social listening – Do you need social listening/brand monitoring capabilities?

Social Media 40

Social Media Tools Marketing How To 40

Keyhole.co

MARCH 18, 2024

Analysis of Nestlé’s social media accounts Nestlé’s content marketing strategy has always been consistent and creative in rolling out entertaining and informative posts and ads. Overall, the brand manages to charm audiences easily with clear, consistent messaging and engaging content. The brand is very responsive on Twitter.

Engagement 64

Engagement Social Media Strategy Brand Monitoring 64

Visually SM

OCTOBER 20, 2014

The good news is this issue is now fixed on Twitter, so scheduled posts will show up to four images directly in the feed. Pricing: Deluxe: $59 per user/month – Manage up to 10 profiles, 5 brand keywords, smart inbox, scheduling, brand monitoring, and reports. You can even monitor each post in real time.

Social Media Management 100

Social Media Management Tools Social Media HootSuite 100

Sprout Social

OCTOBER 31, 2018

Below are some examples that brands should familiarize themselves with. Brands are rightfully concerned about their reputation to fans and followers. You can conduct a surface-level sentiment analysis via advanced search by tacking on emoticons such as “:)” and “:(” when searching your brand on Twitter.

Twitter 95

Twitter Brands Hashtag Industry 95

Buzz Marketing for Technology

FEBRUARY 9, 2011

So I spent the better part of January looking at every social media listening, monitoring, analytics, intelligence and insights firm I could get my hands on. So I spent the better part of January looking at every social media listening, monitoring, analytics, intelligence and insights firm I could get my hands on.

Crimson Hexagon 275

Crimson Hexagon Analytics Sysomos Radian6 275