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How to analyze customer reviews for brand insights

Sprout Social

Review analysis is the process of analyzing customer feedback from various sources such as social listening data, review forums, customer service data and surveys to get targeted brand insights. Competitor analysis tools , like Sprout, aggregate this data into ready-to-use reports for fast insights into your industry position.

Review 128
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Brand experience: Why it matters and how to build one that works

Sprout Social

Analyze feedback data with sentiment analysis to develop targeted content and customized offers that increase customer delight. That is a lot of information to keep track of and social listening data is often a crucial partner in this endeavour.

Brands 114
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Free Tools for Monitoring Hot Search Trends

Adam Sherk

I’ve primarily stuck to aggregated trend/topic lists to keep the list manageable. You can also use keyword and reputation monitoring tools, real-time search tools and popular/meme lists for articles, tweets, social media submissions, etc. Here are some free resources for identifying hot topics and search trends.

Trends 146
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22 Best Places for Finding Content to Share on Social Media

Social Media Strategies Summit

You can also create a list of your favorite content providers and do a quick survey of them each day. The news aggregator app, Feedly , is not just a great place to find material but also a great place to keep it organized. Content Tool for Social Media – Reddit. Share Survey Results. Facebook Fan Pages.

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Social Media Definitions: KPIs and Other Valuable Terms to Know

Ignite Social Media

LinkedIn: 3 seconds Twitter and Pinterest: 2 seconds while at least 50% of the content is in view Reddit & Snapchat: Once the video starts playing, the view is counted Video View Rate: Measures the attention given to video content. Cost-Per-Click (CPC): The aggregate cost of each click within a campaign.

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The Social Media Monitoring Lighthouse – A Guide on What and How to Monitor

Razor Social

You’ll want to learn from previous data so it’s important to be able to track this. It analyzes over 100+ million data sources in 55 languages and provides real-time analytics. Global multi-language capabilities – A truly global solution with data from the major languages around the world. Historical Analysis.

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Everything you need to know about online reputation management

Sprout Social

In recent years, social media platforms like Reddit, TikTok and X (formerly known as Twitter) have become especially popular destinations for retail and institutional investors to discuss and analyze market trends. Taking both into consideration will help you account for the full spectrum of where your audience hangs out online.