Convince & Convert

JULY 5, 2010

Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. I’ll be back in a couple weeks. How can I help you?

Community building 117

Community building Social CRM Consultant Posterous 117

Convince & Convert

FEBRUARY 10, 2010

link] ethan Hi Jay, Thank you for the review. link] Andrea Pacheco How can social media kill email: @netpartner | [link] | #trends #tech #socialmedia (via @andreinfobase) [link] Social Media Review | Wizards of Alchemy [.] Find where your clients/contacts are in the social media realm. How can I help you?

Social Media 129

Social Media Marketing Social CRM Consultant 129

agora pulse

JUNE 22, 2020

But why stop with a social media inbox? You can do even more with a dashboard that has a built-in customer relationship management (CRM) tool. A social CRM helps you organize and keep track of followers, right in your dashboard. With a social CRM, your team can: Build relationships. Social listening.

Features 147

Features Social Media Social CRM Social Media Management 147

Convince & Convert

JULY 20, 2010

Understand the Context of the Inquiry Match the topic of the desired content as observed in social conversations with the keywords identified in search. create review content about the latest and greatest TVs) 3. Package for Consumption Observe what types of content social media users are interacting with and where.

Social Media 142

Social Media Strategy Consultant Blogger 142

Convince & Convert

FEBRUARY 19, 2010

[link] Bogdan Donisan New post: Patrick @ Pure Driven: Turn the Tables on Social Media with NutshellMail [link] ( [link] ) [link] nutshellmail @jaybaer Thanks for the great review of #NutshellMail! Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews.

Social Media 115

Social Media Social CRM MySpace TweetBeep 115

Convince & Convert

JULY 21, 2010

If your team uses social media at work, particularly for clients, you’ve got to have a policy. The FTC encourages social media policies be in place and reviewed. Remember all the hubbub last fall when the FTC released its Guidelines for Blogging and Social Media ? How can I help you?

Social Media 156

Social Media Policies Consultant Social CRM 156

Convince & Convert

MARCH 25, 2010

Social media statistics and reporting, without the hassle. Social media statistics and reporting, without the hassle. link] [review of @swixhq) [link] Discovery Romania RT @jaybaer: Yea! Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews.

Social Media 117

Social Media Strategy Statistics Metrics 117

Convince & Convert

MAY 27, 2010

Maybe Tornados will send me some to review? What have you seen in the social media world lately that’s excited you? Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. I’m bummed I missed that one. Great job Bulbstorm.

Consultant 124

Consultant Metrics Social Media Social CRM 124

Convince & Convert

JUNE 24, 2010

How many people watch one, then actually search online for product reviews before ordering? Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. How can I help you?

Social Media 122

Social Media Strategy Social CRM MySpace 122

Convince & Convert

APRIL 20, 2010

Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. link] [link] Jamie Favreau Thanks for the lesson. I am sure a lot of people would like to know how to do this. How can I help you?

Hitwise 117

Hitwise Content Blogger Consultant 117

Convince & Convert

JUNE 2, 2010

If you want to read reviews from everyone, great. Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. But the default view will be the opinions of your Facebook friends. And that’s both the solution and the problem. How can I help you?

Social Media 135

Social Media Strategy Curation Privacy 135

Convince & Convert

APRIL 28, 2010

Finding Your Influencers As noted in the study, the notion of true 1:1 marketing via social media is a bit of a fallacy. It’s really only possible in a reactive sense via social CRM, where individual complaints or questions can indeed be handled. CourtneyM This is a great review of the Forrester Research.

Social Media 150

Social Media Strategy Influencer Social CRM 150

Convince & Convert

MARCH 3, 2010

Make Social Portable Facebook’s true genius isn’t Facebook.com, it’s Facebook Connect, allowing consumers to import their friends and their friends’ opinions onto hundreds of thousands of other Web sites. How can I help you?

Social Media 122

Social Media Strategy CoTweet CoTweet 122

Convince & Convert

APRIL 13, 2010

See my review of the iPad review here) This content would also make a fantastic Facebook application. I'll be posting “An Open-Letter To My twitter Followers&# in an upcoming blog post (would love your feedback!), I also recommend it on the iPad. Maybe the folks at DaleCarnegie.com will consider that approach as well.

Social Media 113

Social Media Strategy Influencer Education 113

Convince & Convert

AUGUST 11, 2010

We may need a new moniker for Bloomington restaurant reviews. Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. [link] jaybaer Thank you Amy. We're excited about the possibilities. Any ideas? That would be fun! How can I help you?

Social Media 116

Social Media Strategy Travel Team 116

Convince & Convert

APRIL 15, 2010

Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. Previously, content about Kodak products would have been created by the media. Photography magazines. Gizmodo and other tech blogs. Comparisons with other products in the category.

Content 125

Content Marketing Consultant Social Media 125

Convince & Convert

MAY 26, 2010

Place making social media (Foursquare, Gowalla, et al) will continue to gain traction over the next 18 months. The reviews business will be transformed by geo-location. Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews.

Social Media 136

Social Media Consultant Video Strategy 136

Convince & Convert

SEPTEMBER 21, 2010

It is for this reason I include manual review as a part of my “sweep&# of social media monitoring. joe [link] Joseph Manna Katie, This is fantastic information and definitely helps others who are seeking to purchase social media monitoring services and the questions to ask before hand. link] kennyair We use Radian6.

Social Media 158

Social Media Radian6 Strategy SM2 158

Convince & Convert

AUGUST 26, 2010

It’s not the most full-featured solution available, but for the do it yourself data hounds, it’s a very nice addition to the social listening landscape. Spotlight on @Rowfeeder from @JayBaer [link] [link] Randy Kemp Social Listening and Analysis for the DIY Inclined [link] [link] Scott Stratten Yep. link] //Great review.

Social Media 120

Social Media Strategy Analysis Reputation 120

Convince & Convert

APRIL 8, 2010

RT @jaybaer: The Truth About the iPad [link] [link] dbenders The Truth About the #iPad | [link] – so far my favorite post / review of the #iPad [link] Alyssa G The Truth About the iPad by @jaybaer [link] – one small leap for man? Merrill The Truth About the iPad [link] [link] nateriggs Nice review Jay. link] Mike D.

iPad 138

iPad Content iPhone Wireless 138

Convince & Convert

AUGUST 31, 2010

Are they not “social media&# tools? They’ve been around for a long time but I’d still consider them social media where conversation occurs. Even around products, amazon reviews, movie reviews, the comments on woot.com. What about forums? Consumers are discussing products and media. How can I help you?

Conversation 116

Conversation Social Media Social CRM Consultant 116

Convince & Convert

JULY 22, 2010

Let’s look at a few examples of companies that have done this successfully: Yelp’s Elite Squad: Yelp operates a social networking, user review, and local search website for members to post reviews and get user feedback on local businesses and restaurants. How can I help you?

Social Media 130

Social Media Strategy Influencer Case Study 130

Convince & Convert

APRIL 22, 2010

Social CRM The new telephone. “Social media&# will change customer service more acutely than it will change marketing. Social CRM (customer relationship management) is the emerging discipline of providing personalized helpful, meaningful service and support using social channels like Twitter (and increasingly, Facebook ).

Social Media 130

Social Media Social CRM Loyalty Web 2.0 130

Convince & Convert

FEBRUARY 25, 2010

Guillaume will watch the top movies and post reviews to the ThinkGeek blog – thereby connecting this employee with the company’s fans in a perpetual feedback loop. Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. How can I help you?

Social Media 117

Social Media Case Study Strategy Study 117

Convince & Convert

AUGUST 4, 2010

online comments + reviews [link] Convince & Convert [link] [link] Alexa Samuels. online comments + reviews [link] Convince & Convert [link] [link] Alexa Samuels. online comments + reviews [link] Convince & Convert [link] [link] Alexa Samuels.@jaybaer side of neg. side of neg. side of neg.

Social Media 132

Social Media Strategy Comments Course 132

Convince & Convert

SEPTEMBER 1, 2010

Did you review? Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. I love the “we tried it before and didn’t work.&# WHY didn’t it work? How can I help you?

Social Media 121

Social Media Consultant Social CRM eBook 121

Convince & Convert

JUNE 15, 2010

You provide a list of your customers’ email addresses, and these services figure out how (and who) among your customers are on Twitter, Facebook, Linkedin and niche social networks, what their “likes” are, and other important details. Flowtown is perfect for small and medium businesses ( see my review here ). How can I help you?

Social Media 155

Social Media ScoutLabs Company Consultant 155

Convince & Convert

SEPTEMBER 21, 2010

[link] Jennifer Merritt Checking out the 39 Social Media Tools used by Jay Baer [link] [link] Jaffe Lighting The 39 Social Media Tools I'll Use Today [link] [link] Emory Cook Great post. And just out of curiosity, Jay, how many new restaurants do you regularly review in the forests of Flagstaff? Thanks for sharing!

Social Media 167

Social Media Strategy Consultant Tweetdeck 167

Convince & Convert

MARCH 16, 2010

Twitter’s role as a conduit for the Zeitgeist is unrivaled, and it has almost single-handedly ushered in the era of real-time search, and social CRM. Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. I love Twitter.

Social Media 125

Social Media Strategy Foursquare Social CRM 125

Convince & Convert

JULY 13, 2010

So, until it becomes something I can bill and include in my review, I'll leave it to the other department.&# Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. How can I help you?

Social Media 140

Social Media Strategy Consultant SEO 140

Convince & Convert

SEPTEMBER 20, 2010

Daily Twitter users are 300-400% more likely to write a blog, review products, upload videos, and every other social behavior, than are non-users. In fact, the research shows that 72% of daily Twitter users write a blog, 61% write at least one product review per month, and 53% upload videos. than r non-users."-@jaybaer

Social CRM 148

Social CRM Twitter B2B CoTweet 148

Convince & Convert

SEPTEMBER 23, 2010

I believe Kurrently has the potential to make Facebook a much larger player in the social CRM world, as companies can now instantly see just how much they are being mentioned on that platform. Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews.

Social Media 165

Social Media Strategy Engineering Social CRM 165

Convince & Convert

APRIL 7, 2010

Recently, I had the good fortune of hosting the weekly #socialmedia chat (Tuesdays 9am Pacific) where social media types congregate on Twitter and answer three questions posed by the host. You can review the entire transcript here , as well as transcripts from the 52 #socialmedia chats that preceded mine. At least it is for me.

Foursquare 152

Foursquare Analysis Consultant Mobile 152

Convince & Convert

AUGUST 25, 2010

Imagine a Starbucks patron is reading a review in the free version of the New York Times about a Chardonnay and suddenly their iPhone buzzes. Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. What’s Next (Potentially)?

Facebook 145

Facebook Yahoo Collaboration Social CRM 145

Convince & Convert

JULY 9, 2010

Now, in what seems like decades later (in social media years), transparency and authenticity might well be referred to as “best practices” in any engagement activity. Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. How can I help you?

Influencer 123

Influencer Ustream Authentication Social CRM 123

Convince & Convert

SEPTEMBER 2, 2010

Clay Shirky talks about that principle of connectivity in his book Cognitive Surplus (which I reviewed on this blog a few weeks ago). Im a frequent social media conference speaker , and interview social media luminaries for my Twitter 20 series of live Twitter interviews. link] jaybaer It’s exciting times, for sure.

Social Media 155

Social Media Strategy Consultant Social CRM 155

Convince & Convert

SEPTEMBER 23, 2010

Succeeding on the social Web requires daily participation. Whether it’s brand reputation management, PR and influencer outreach, customer service and social CRM, interacting with fans on a brand community, or just creating content that builds thought leadership – it all takes time. How can I help you?

Social Media 149

Social Media Strategy Energy Consultant 149