Why Customer Service Should Be in Your Social Media Marketing Strategy
Techipedia: Tamar Weinberg
JULY 21, 2009
We have embarassing pictures in Google Maps , videos about the death of an innocent man in the hands of a “competent cop , and even Yelp reviews that can damage your personal reputation , never mind your business. If a company wants to have a stellar reputation today , they better think about giving good customer service.
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