Convince & Convert

JULY 5, 2010

fb [link] SEO India Interesting Post blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. Im a tequila-loving, hype-free social media strategy consultant, speaker, and author that works with major corporations and PR firms to harness the awesome power of the social Web. Thanks @jaybaer! #fb

Community building 116

Community building Social CRM Consultant Posterous 116

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FEBRUARY 10, 2010

link] ethan Hi Jay, Thank you for the review. link] Andrea Pacheco How can social media kill email: @netpartner | [link] | #trends #tech #socialmedia (via @andreinfobase) [link] Social Media Review | Wizards of Alchemy [.] Find where your clients/contacts are in the social media realm. Im Jay Baer.

Social Media 128

Social Media Marketing Social CRM Consultant 128

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JULY 20, 2010

Understand the Context of the Inquiry Match the topic of the desired content as observed in social conversations with the keywords identified in search. create review content about the latest and greatest TVs) 3. Package for Consumption Observe what types of content social media users are interacting with and where. Im Jay Baer.

Social Media 141

Social Media Strategy Consultant Blogger 141

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FEBRUARY 19, 2010

[link] Bogdan Donisan New post: Patrick @ Pure Driven: Turn the Tables on Social Media with NutshellMail [link] ( [link] ) [link] nutshellmail @jaybaer Thanks for the great review of #NutshellMail! Im Jay Baer.

Social Media 115

Social Media Social CRM MySpace TweetBeep 115

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JULY 21, 2010

If your team uses social media at work, particularly for clients, you’ve got to have a policy. The FTC encourages social media policies be in place and reviewed. Remember all the hubbub last fall when the FTC released its Guidelines for Blogging and Social Media ? Im Jay Baer.

Social Media 155

Social Media Policies Consultant Social CRM 155

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MARCH 25, 2010

Social media statistics and reporting, without the hassle. Social media statistics and reporting, without the hassle. link] [review of @swixhq) [link] Discovery Romania RT @jaybaer: Yea! jaybaer: A Social Media Scoreboard That Works [link] blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings.

Social Media 117

Social Media Strategy Statistics Metrics 117

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MAY 27, 2010

Maybe Tornados will send me some to review? What have you seen in the social media world lately that’s excited you? link] blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. To celebrate their 100,000th Facebook fan, Tornados gave away 100,000 coupons for free boxes of taquitos.

Consultant 123

Consultant Metrics Social Media Social CRM 123

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JUNE 24, 2010

How many people watch one, then actually search online for product reviews before ordering? link] Kenneth Westling 3 things social marketers can learn from ShamWow [link] blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. Im Jay Baer.

Social Media 122

Social Media Strategy Social CRM MySpace 122

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APRIL 20, 2010

link] blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. Im a tequila-loving, hype-free social media strategy consultant, speaker, and author that works with major corporations and PR firms to harness the awesome power of the social Web. link] [link] Jamie Favreau Thanks for the lesson.

Hitwise 117

Hitwise Content Blogger Consultant 117

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JUNE 2, 2010

If you want to read reviews from everyone, great. then i never hear about it again blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. Instead of relying on Amazon or Netflix’s algorithm to tell you what book or movie you might enjoy, you can rely on the opinions of your friends. Im Jay Baer.

Social Media 134

Social Media Strategy Curation Privacy 134

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APRIL 28, 2010

Finding Your Influencers As noted in the study, the notion of true 1:1 marketing via social media is a bit of a fallacy. It’s really only possible in a reactive sense via social CRM, where individual complaints or questions can indeed be handled. CourtneyM This is a great review of the Forrester Research.

Social Media 149

Social Media Strategy Influencer Social CRM 149

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MARCH 3, 2010

Make Social Portable Facebook’s true genius isn’t Facebook.com, it’s Facebook Connect, allowing consumers to import their friends and their friends’ opinions onto hundreds of thousands of other Web sites. blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. Im Jay Baer.

Social Media 122

Social Media Strategy CoTweet CoTweet 122

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APRIL 13, 2010

See my review of the iPad review here) This content would also make a fantastic Facebook application. blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. I’ve been playing with it for a few days, and it’s amazing how much they were able to jam into it. (I Alright, your turn.

Social Media 113

Social Media Strategy Influencer Education 113

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AUGUST 11, 2010

We may need a new moniker for Bloomington restaurant reviews. blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. Im a tequila-loving, hype-free social media strategy consultant, speaker, and author that works with major corporations and PR firms to harness the awesome power of the social Web.

Social Media 116

Social Media Strategy Travel Team 116

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APRIL 15, 2010

Im a tequila-loving, hype-free social media strategy consultant, speaker, and author that works with major corporations and PR firms to harness the awesome power of the social Web. Previously, content about Kodak products would have been created by the media. Photography magazines. Gizmodo and other tech blogs. Im Jay Baer.

Content 125

Content Marketing Consultant Social Media 125

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MAY 26, 2010

Place making social media (Foursquare, Gowalla, et al) will continue to gain traction over the next 18 months. The reviews business will be transformed by geo-location. These services are in many ways would Twitter was originally, with another layer of loyalty and rewards built in. Im Jay Baer.

Social Media 135

Social Media Consultant Video Strategy 135

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SEPTEMBER 21, 2010

It is for this reason I include manual review as a part of my “sweep&# of social media monitoring. joe [link] Joseph Manna Katie, This is fantastic information and definitely helps others who are seeking to purchase social media monitoring services and the questions to ask before hand. link] kennyair We use Radian6.

Social Media 157

Social Media Radian6 Strategy SM2 157

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AUGUST 26, 2010

It’s not the most full-featured solution available, but for the do it yourself data hounds, it’s a very nice addition to the social listening landscape. Spotlight on @Rowfeeder from @JayBaer [link] [link] Randy Kemp Social Listening and Analysis for the DIY Inclined [link] [link] Scott Stratten Yep. link] //Great review.

Social Media 120

Social Media Strategy Analysis Reputation 120

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SEPTEMBER 21, 2010

Blog Comments (The blog is on WordPress) Disqus This is what I use to manage comments here at Convince & Convert. There are some elements of Disqus I don’t like, especially that it doesn’t always play nice with other plug-ins, but it does make commenting easier and faster for most of you who already have a Disqus account.

Social Media 167

Social Media Strategy Consultant Tweetdeck 167

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APRIL 8, 2010

RT @jaybaer: The Truth About the iPad [link] [link] dbenders The Truth About the #iPad | [link] – so far my favorite post / review of the #iPad [link] Alyssa G The Truth About the iPad by @jaybaer [link] – one small leap for man? Merrill The Truth About the iPad [link] [link] nateriggs Nice review Jay. link] Mike D.

iPad 137

iPad Content iPhone Wireless 137

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AUGUST 31, 2010

Are they not “social media&# tools? They’ve been around for a long time but I’d still consider them social media where conversation occurs. Even around products, amazon reviews, movie reviews, the comments on woot.com. What about forums? Consumers are discussing products and media. Im Jay Baer.

Conversation 116

Conversation Social Media Social CRM Consultant 116

Convince & Convert

JULY 22, 2010

Let’s look at a few examples of companies that have done this successfully: Yelp’s Elite Squad: Yelp operates a social networking, user review, and local search website for members to post reviews and get user feedback on local businesses and restaurants. Im Jay Baer.

Social Media 129

Social Media Strategy Influencer Case Study 129

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FEBRUARY 25, 2010

Guillaume will watch the top movies and post reviews to the ThinkGeek blog – thereby connecting this employee with the company’s fans in a perpetual feedback loop. blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. Many of us don't know about this event. Your post is helpful. Im Jay Baer.

Social Media 117

Social Media Case Study Strategy Study 117

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APRIL 22, 2010

Social CRM The new telephone. “Social media&# will change customer service more acutely than it will change marketing. Social CRM (customer relationship management) is the emerging discipline of providing personalized helpful, meaningful service and support using social channels like Twitter (and increasingly, Facebook ).

Social Media 129

Social Media Social CRM Loyalty Web 2.0 129

Convince & Convert

AUGUST 4, 2010

online comments + reviews [link] Convince & Convert [link] [link] Alexa Samuels. online comments + reviews [link] Convince & Convert [link] [link] Alexa Samuels. online comments + reviews [link] Convince & Convert [link] [link] Alexa Samuels.@jaybaer side of neg. side of neg. side of neg.

Social Media 132

Social Media Strategy Comments Course 132

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SEPTEMBER 1, 2010

Did you review? Social Media expert Jay Baer just wrote a great post about organisations’ fear of failure when testing tactics. blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. I love the “we tried it before and didn’t work.&# WHY didn’t it work? Im Jay Baer.

Social Media 121

Social Media Consultant Social CRM eBook 121

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JUNE 15, 2010

You provide a list of your customers’ email addresses, and these services figure out how (and who) among your customers are on Twitter, Facebook, Linkedin and niche social networks, what their “likes” are, and other important details. Flowtown is perfect for small and medium businesses ( see my review here ). disconnect your internet.

Social Media 155

Social Media ScoutLabs Company Consultant 155

Convince & Convert

MARCH 16, 2010

Twitter’s role as a conduit for the Zeitgeist is unrivaled, and it has almost single-handedly ushered in the era of real-time search, and social CRM. Im a tequila-loving, hype-free social media strategy consultant, speaker, and author that works with major corporations and PR firms to harness the awesome power of the social Web.

Social Media 125

Social Media Strategy Foursquare Social CRM 125

Convince & Convert

JULY 13, 2010

So, until it becomes something I can bill and include in my review, I'll leave it to the other department.&# If you're tempted to take a look, feel free at: [link] [link] fury Twitter: [link] : Sharing: Why the Digital Divide is Dea… [link] blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings.

Social Media 140

Social Media Strategy Consultant SEO 140

Convince & Convert

SEPTEMBER 20, 2010

Daily Twitter users are 300-400% more likely to write a blog, review products, upload videos, and every other social behavior, than are non-users. In fact, the research shows that 72% of daily Twitter users write a blog, 61% write at least one product review per month, and 53% upload videos. than r non-users."-@jaybaer

Social CRM 147

Social CRM Twitter B2B CoTweet 147

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SEPTEMBER 23, 2010

I believe Kurrently has the potential to make Facebook a much larger player in the social CRM world, as companies can now instantly see just how much they are being mentioned on that platform. blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. I checked it out, and tweeted it. Im Jay Baer.

Social Media 165

Social Media Strategy Engineering Social CRM 165

Convince & Convert

APRIL 7, 2010

Recently, I had the good fortune of hosting the weekly #socialmedia chat (Tuesdays 9am Pacific) where social media types congregate on Twitter and answer three questions posed by the host. You can review the entire transcript here , as well as transcripts from the 52 #socialmedia chats that preceded mine. At least it is for me.

Foursquare 152

Foursquare Analysis Consultant Mobile 152

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AUGUST 25, 2010

Imagine a Starbucks patron is reading a review in the free version of the New York Times about a Chardonnay and suddenly their iPhone buzzes. blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. And it does indeed, which is why it’s so powerful. What’s Next (Potentially)? Im Jay Baer.

Facebook 144

Facebook Yahoo Collaboration Social CRM 144

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JULY 9, 2010

Now, in what seems like decades later (in social media years), transparency and authenticity might well be referred to as “best practices” in any engagement activity. Wow Online Influencers With An In-Person Experience – [link] blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. Im Jay Baer.

Influencer 123

Influencer Ustream Authentication Social CRM 123

Convince & Convert

SEPTEMBER 2, 2010

Clay Shirky talks about that principle of connectivity in his book Cognitive Surplus (which I reviewed on this blog a few weeks ago). Baer recently wrote a great post “11 reasons I’m a social media addict&# – I agree on all eleven but I think he may have left out the most important – sharing [.] Im Jay Baer.

Social Media 155

Social Media Strategy Consultant Social CRM 155

Convince & Convert

SEPTEMBER 23, 2010

Succeeding on the social Web requires daily participation. Whether it’s brand reputation management, PR and influencer outreach, customer service and social CRM, interacting with fans on a brand community, or just creating content that builds thought leadership – it all takes time. Just a humorous metaphor.

Social Media 148

Social Media Strategy Energy Consultant 148

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JUNE 16, 2010

As single example: Do you read your own product reviews? Example: A science supply store that wasn't reading its own product review page. link] #marketing #online #socialmedia blog comments powered by Disqus Subscribe to Convince & Convert Jay Baer Greetings. to create confidence that often overlooks the obvious.

Social Media 120

Social Media Strategy Mobile Consultant 120