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‘Tis the Season to Double Down on Social Customer Care (and Protect Your Community Managers)

Convince & Convert

Just when we thought we, as social media strategists and community managers, could rest up from the twists and turns of the last 18 months, the holiday season is upon us. . A tight labor market causes other delays, shortages, or increased prices. . Ensure Your Community Management Team Has The Right Software.

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How to Avoid Being Banned on Social Networks + What to Do if You Are

Webbiquity SMM

It doesn’t only happen on Twitter or Facebook. Yes, it’s happened to me on Twitter, Facebook, and Minds over the past few years. Twitter has its own rules for some and not for others. Each time I was in Twitter Jail I was told by Twitter that I had been caught up in the bots. Twitter Rules.

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10 Tips for Navigating Negativity on Social Media

Social Media Strategies Summit

Share Behavior Guidelines for Your Followers Some negative comments require a response from your brand. Your best bet is to draw up guidelines for how you expect your audience to behave. And, of course, don’t forget to share those guidelines via a pinned post or your social media bio. Want an example?

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Twitter Best Practices for New and Experienced Social Media Managers

agora pulse

Whether you’re a fledgling social media manager or an experienced one, you may want to brush up on your Twitter best practices. With more than 145 million daily active users, Twitter is an increasingly important social network for your company or clients. How to Tweet: Twitter Best Practices for Beginners. Conciseness.

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Get Down with the OPC! How to Ignite Your Brand with Other People’s Content and Community

Pam Moore

The OPC = other people's content and other people's community. People are the heartbeat of Facebook, LinkedIn and Twitter. Communities create markets, but only after you make the first investment in the human beings within. 10 Golden Rules to Benefit from the OPC (other people's content & other people's community).

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AI ethics: How marketers should embrace innovation responsibly

Sprout Social

AI has actualized dreams of increased efficiency, with many brands already leveraging AI marketing over the past few years. In this article we’ll define what AI ethics are, why brands should be concerned and the top ethical issues facing marketers, including job security, misinformation and algorithmic bias.

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Meta's Launching Sassy Chatbots, Instagram Creates AI Stickers, And Twitter Axes Misinformation Reports: Monday Social Media News Roundup

Buffer Social

Despite its struggles to retain users, The Verge reports that reads could still catch up to Twitter/X. Twitter removed the feature allowing users to report misleading information. Twitter announces the shutdown of ‘Circles’ as of October 31st. Monetization Dynamics Will Twitter Charge Users?:

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