Remove Analytics Remove Brand Monitoring Remove Campaign Remove Loyalty
article thumbnail

Ultimate Brand Monitoring Guide For Tracking Online Reputation?

Keyhole.co

Well, all your worries point to one solution— brand monitoring! What is brand monitoring? Brand monitoring is when businesses keep an eye on what people say about them online, especially on social media. Manage your online reputation with Keyhole Why is brand monitoring important for you?

article thumbnail

5 Ways To Use Social Media Content For Customer Success

Keyhole.co

They are more likely to buy from and stay with brands that communicate with them on an open channel. If you want to harness the power of social media content for customer success to enhance loyalty, leading to a rise in customer success rates, read on. Bonus: You can add campaign hashtags and keywords to Keyhole.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

19 Social Media Metrics That Really Matter—And How to Track Them

Hootsuite

STEP 2 : Determine the reporting period your organization wants tied to brand awareness. Note : A brand monitoring tool makes it easier to track every time someone mentions you on social media, with or without an @mention. Audience Growth Rate measures the speed at which your brand’s following increases on social media.

Metrics 112
article thumbnail

How To Master Brand Sentiment Analysis – Beginner’s Edition

Keyhole.co

In the absence of magical powers that can help you see into customers’ minds, brand sentiment allows you to dig deep into the mentions and messages that your brand receives to discover the underlying emotions that are being expressed.

article thumbnail

How To Use Competitor Analysis To Identify New Marketing Opportunities

Keyhole.co

If your competitor offers a loyalty program that customers love, consider implementing a similar program at your business. Make sure you add the social media profiles of your competitors to a competitor analytics tool like Keyhole. Moreover, you can head to QuickTrends to compare multiple competitors and their campaigns.

article thumbnail

Everything You Need To Know About Social Media Monitoring

Keyhole.co

Marketing executives: Sharpen campaigns, assess audience stance, and accurately assess campaign success. Brand custodians: Protect your brand’s reputation and foster enduring brand loyalty. Various forms of social media monitoring The task of social media monitoring is not universally applicable.

article thumbnail

Top 10 Sprinklr Competitors & Alternatives [Comparison]

Hootsuite

The list of Sprinklr alternatives below offers a variety of powerful social media tools to help you drive customer engagement, boost brand loyalty, and manage your online reputation. It offers features for content scheduling, social media monitoring brand mentions, customer service management, and reporting.