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9 Chatbot builders to enhance your customer support

Sprout Social

This article will dive into all the details about chatbot builders and explore their features. NLP works synergistically with functions such as machine learning algorithms and predictive analytics. They also streamline the customer journey with personalized assistance, improving customer satisfaction and reducing costs.

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5 Helpful Social Search Articles

Firebelly

Here are 5 articles to help you understand social searchs relevancy to your business. Your comment has not yet been posted. Your comment could not be posted. Error type: Your comment has been saved.

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5 Helpful Facebook Places for Business Articles

Firebelly

Digitalia | Indianapolis Social Media Marketing « YouTube Tuesday: Checking In With Facebook Places | Main | Firebelly at Brainstorming & Social Media Optimization Summits » August 27, 2010 5 Helpful Facebook Places for Business Articles Facebook Places has been out just a little over a week now. Your comment could not be posted.

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How to Use SMS Marketing to Boost Your Blog’s Audience

ProBlogger

Remember SMS? Once your site is mobile friendly you can start working on your SMS campaign. You can send them messages about your latest posts, special offers or an article that you want to particularly push. Don’t worry folks, the beauty of SMS marketing is that it’s not as tedious as email campaigns! Ready to go?

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The 9 best reputation management services for your brand in 2024

Sprout Social

In this article, you’ll learn what an online reputation management service is, how they support businesses’ goals and our recommendations for the best providers in the market. Podium Podium is a reputation management solution with core features like Google and Facebook review management, calling and SMS messaging and social messaging.

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How marketing automation empowers your team, and whole org

Sprout Social

In this article, we’ll walk through what marketing automation is, how and why to use it and examples of tools. Think: sending customer emails, SMS communications, scheduling social media posts, running digital ads and more. Use analytics and reporting to measure, test and improve strategies Automation is a true game-changer here.

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Khoros as a Social Media Management Tool: Our Honest Review

Ignite Social Media

In this article, we’ll take an honest look at Khoros and give you our thoughts on whether or not it’s worth using for your business. Messaging – Connect with customers on SMS, Messenger, WhatsApp, and more. Are you looking for a social media management tool to help you with your online marketing? What Impressed Me.