Notification Policies Social Media Management Strategy 
Sprout Social
JUNE 23, 2021
Below are nine proven customer retention strategies that encourage folks to stick around for the long haul. And of course, promoting these materials and how-tos is central to the brand’s social media strategy. For example, what does your shipping policy look like? You’re invited. ??. How: Register today ??
Hootsuite
MAY 1, 2023
Are you looking to create a more efficient social media workflow? Social media managers have a tough gig, often juggling multiple accounts , managing complex campaigns, and collaborating with stakeholders. This also allows you to make more informed decisions regarding future content strategies.
Hootsuite
JUNE 24, 2020
Bonus: Get a free, customizable social media style guide template to easily ensure a consistent look, feel, voice, and tone across all your social channels. 4 benefits of creating a social media approval process. You spend a lot of time crafting a social media marketing strategy that works for your brand.
Sprout Social
JANUARY 10, 2024
A complaint management system will quickly identify, categorize and organize complaints to solve customer problems fast, so your team can focus on executing a winning customer experience strategy. Create training materials that cover the fundamentals of complaint management and outline company policies and procedures.
Sprout Social
APRIL 16, 2020
Few people experience the same level of verbal abuse that social media managers see on the regular. Social media managers find themselves on the receiving end of everything from customer complaints to racist and sexist comments to straight-up death threats. Acknowledge the good and the bad. Support them.
Buffer Social
JULY 13, 2022
This is why it’s essential to create a clear and concise policy for what to do when you encounter negativity on your social media so you can tackle it before it becomes a problem for your business. By having your policy in mind, you’ll be prepared should a situation arise.
Hootsuite
APRIL 6, 2022
Using social media automation tools like chatbots to handle your Instagram messages is one of the best ways to successfully handle customer service and sales. As more and more conversations—social, business and otherwise—are taking place online, automated messaging platforms are growing in popularity. DON’T spam.
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