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7 Tips to Create an Efficient Social Media Workflow [Templates]

Hootsuite

Are you looking to create a more efficient social media workflow? Social media managers have a tough gig, often juggling multiple accounts , managing complex campaigns, and collaborating with stakeholders. Policies regarding when posts should be approved or rejected. HIPAA in healthcare ).

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How to Design an Efficient Social Media Approval Workflow

Hootsuite

It takes time for new employees to become familiar with your brand’s social media policy. As new employees learn, a social media approval workflow can limit who publishes content to go live. . Or for third party companies working on social media, client approval is needed before publishing.

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Managing your mental health while working in social media

Sprout Social

Few people experience the same level of verbal abuse that social media managers see on the regular. Social media managers find themselves on the receiving end of everything from customer complaints to racist and sexist comments to straight-up death threats. Acknowledge the good and the bad. Support them.

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How to create a complaint management system to protect your brand reputation

Sprout Social

Set a policy for each type of customer and complaint Once you’ve categorized your customer and complaint types, create guidelines for handling and resolving specific issues. Ticketing and tracking A ticketing system is software that manages and tracks complaints from different sources and assigns them to the right people on your team.

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5 Steps for Dealing with Social Media Negativity

Buffer Social

This is why it’s essential to create a clear and concise policy for what to do when you encounter negativity on your social media so you can tackle it before it becomes a problem for your business. By having your policy in mind, you’ll be prepared should a situation arise.

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How Agencies Can Win Social Media with Shared Calendars

agora pulse

Social media agencies are constantly looking for ways to set themselves apart. It is amazing to think that just over a decade ago social media management wasn’t even a career. Along with the growth of social media itself, tools have been created to help make our jobs as social media managers a little easier.

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9 effective customer retention strategies that work in 2021

Sprout Social

The good news is that providing social customer care doesn’t have to mean scrambling or refreshing your Twitter feed 24/7. Instead, take advantage of your marketing tools like your CRM or social media management tools like Sprout’s Smart Inbox to keep tabs on notifications and @mentions from social.

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