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How to create a complaint management system to protect your brand reputation

Sprout Social

Turning a negative situation into a positive outcome will help win their loyalty and maybe even earn your brand public praise on social media. From lost baggage to canceled trips, travel industry companies often deal with a lot of customer complaints. It’s also an opportunity to become the ‘hero’ in your customer’s story.

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Cam Conversation: Business Travel to Hawaii, NextLevelHI, Facebook.

Bare Feet Studios

Links Mentioned: Aliza Sherman – “Social Media Talent Exchange&# (I love that idea!) We’d love to host more conferences here and it’s vital we know what it takes on your side of the pond to get here!

Travel 43
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Hawaii Tsunami Proves Social Media Power Again: Information is a.

Bare Feet Studios

Social media has earned a spot alongside our government planners and traditional news media. Hundreds of tweets were created every minute covering every imaginable aspect of the traveling tsunami from the Chile. The user-generated messages supported both of those organizations on a second by second basis.

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Social Media: Making Business Fun Again | Bare Feet Blog

Bare Feet Studios

Along comes social media which is so conversational, creative, interactive, mostly free and bam! To add to the carnival-like atmosphere, JetBlue is helping its “Jetters” get organized, with a Facebook page where travelers can make plans to meet up, ask advice, post their personal dos and don’ts, or list their favorites spots.

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Maui Visitors Bureau Explains How to Manage Risk and Social Media.

Bare Feet Studios

I had been hired to create, staff, and execute a Social Media Campaign for the Bureau, all in the span of less than six weeks. and Keliʻi Brown of the Maui Visitors Bureau over at the Ulupalakua Ranch on Maui. and Keliʻi Brown of the Maui Visitors Bureau over at the Ulupalakua Ranch on Maui.

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Ethics in Social Media: A Glossary | Bare Feet Blog

Bare Feet Studios

It’s a hot topic all around, as social media lends itself to some highly unethical practices and characters! It’s a hot topic all around, as social media lends itself to some highly unethical practices and characters! First – The Guiding Principles of Social Media Transparency, Truth, and Trust.

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Confused? Consider Rox's 180 Rule

Bare Feet Studios

Home About What We Do PayPal Speaker Contact Subscribe Press / PR Bare Feet Network Internet Literacy for Business: Blogging, Podcasting, Online Video & Social Media Howto, Consulting, Training & Public Speaking Home > Branding , Money Matters , Strategy > Confused? Consider Rox’s 180 Rule Confused?