Jeff Esposito

JULY 9, 2012

Break out the sentiment for each of these posts. Tools that can do this for you include Lithuim Social Media Monitoring, Radian6, Spiral Heat and Crimson Hexagon. Depending on your CRM system, you can tie individual customers back to social profiles. You can use categories like love, hate, questions, prospects or super fans.

Crimson Hexagon 42

Crimson Hexagon Radian6 Sentiment Analytics 42

Kikolani

JANUARY 26, 2010

Share non-financial impact items like an increase in website traffic, improved sentiment about the brand, and relevant fan / follower numbers. Radian6 – Radian6 gives you a complete platform to listen, measure and engage with your customers across the entire social web. Listen and join the dialogue with Radian6.

ROI 114

ROI Social Media SEO Tips 114

Convince & Convert

SEPTEMBER 21, 2010

• On-going monitoring: What are people saying about your brand and how can you use that information to either repair your reputation or identify opportunities? Second – Are there any special types of information you’ll need? Sentiment: How much are you willing to automate verse check by hand?

Social Media 157

Social Media Radian6 Strategy SM2 157

Convince & Convert

AUGUST 17, 2012

Lauren is one sharp cookie; she used to do social media/community management for Radian6 among others, and is also noteworthy because she has something like 5,000 pairs of eyeglasses, which is pretty awesome. It was certainly different from Radian6, where we were able to make a decision and move with it. Turns on a dime.

Radian6 113

Radian6 Training Communities Conversation 113

Convince & Convert

SEPTEMBER 20, 2010

Thanks for sharing good support information for B2B social media. Thanks for sharing good support information for B2B social media. Thanks for sharing good support information for B2B social media. LinkedIn was the preferred tool, but peers remain B2B buyers’ most important sources of information.

Social Media 149

Social Media B2B Strategy Consultant 149

Techipedia: Tamar Weinberg

JULY 8, 2008

One needs to constantly be informed of the latest technologies while striving always to learn and improve one’s knowledge levels. Instead, it’s about contributing, bringing something to the picnic, and doing what Radian6 Marcel LeBrun calls “listening at the point of need.&# It takes more time, but sticks much better.

Social Media 163

Social Media Marketing Consultant Communities 163

Convince & Convert

JULY 27, 2012

Radian6, I think, really pioneered that model internally and had really specific, amazing ways of triaging and handling inquiries. It turned out that there are certain algorithms that are capable of sort of synthesizing Net Promoter Score, out of social sentiment that’s expressed on the web so we could create a Net Promoter Score.

Airlines 115

Airlines Sentiment Hotels ROI 115

Convince & Convert

AUGUST 18, 2010

Lauren Fernandez, Radian6 [link] Nikki Stephan Jay – I like that you took this one step further and included the more appropriate questions versus just listing the wrong ones. I mirror your sentiments. Better question: How do we share the clients knowledge to inform and engage consumers?

Questions 161

Questions Social Media Consultant Education 161

Webbiquity SMM

APRIL 9, 2012

A slick service that enables you to easily add a QR code to your business card which links to your LinkedIn profile and contact information. Anyone scanning the code can conveniently contact you without entering any additional information. Hotspot Shield also protects users from over 3 million malware threats, phishing sites, and spam.

Review 200

Review Tools Social Media Klout 200

Buzz Marketing for Technology

FEBRUARY 9, 2011

I am going to give you a short synopsis of each firm taken directly from the notes I took during my conversations with them and I broke them up into 5 categories: Free monitoring services, Paid monitoring services, Sentiment based analytics, Aggregators of aggregators, and Beyond sentiment analytics firms. SENTIMENT BASED ANALYTICS.

Crimson Hexagon 275

Crimson Hexagon Analytics Sysomos Radian6 275

Convince & Convert

MARCH 16, 2010

And whereas Facebook is the site du jour for posting personal pics and other gobbledy-gook, Twitter is, in my opinion, a better mobile tool for getting/giving information. As for youth and the percentage of young Americans on Twitter, people age, so give them time.

Social Media 125

Social Media Strategy Foursquare Social CRM 125

Buzz Marketing for Technology

JUNE 27, 2008

If you can afford it, buy professional listening tools, like Radian6 or others in that category. Track things like audience/community sentiment (positive/negative) if you want to map effort to results. Interviews, how-to, newsish information, and more can help mix and draw more attention. Be sure to stay aware of those.

Social Media 280

Social Media Brands Technorati RSS 280

Webbiquity SMM

MARCH 4, 2014

“The only thing preventing organizations from connecting employees with the necessary information and resources to drive real change is the willingness to develop a proper infrastructure…Many companies simply don’t know how to handle the changes in the work styles and attitudes that are emerging within the workforce.”

Review 205

Review Radian6 Guidelines Policies 205