Dave Fleet

AUGUST 12, 2010

Transparency can come in a few forms : the form of humanizing the brand; the form of understanding the consumer and responding; or the form of disclosing sensitive information. This guest post was written by Lauren Fernandez, Agency Community Manager for Radian6. No, but it can be a starting point to figure out specific end goals.

Radian6 283

Radian6 Exercises Journal Social Media 283

SocMed Sean

JANUARY 21, 2019

The dangers of ignoring knowledge management is that employees who leave your organization take their “tribal knowledge” with them, resulting in loss of access to the information and increased training costs for the persons’ replacement.

ROI 269

ROI Social Media CSR Knowledge Base 269

Adam Sherk

DECEMBER 12, 2011

In this post I’m purposely leaving out comprehensive suites like Radian6 or Lithium and focusing on solutions that are specifically (or at least mostly) geared towards Facebook analytics. I’ve also left out the feature and pricing information as this frequently changes.

Analytics 253

Analytics Tools Lithium Facebook 253

Dave Fleet

JULY 5, 2010

As Ray Wang suggests , expect to see more of this kind of activity in the coming months with other companies such as Alterian , BuzzGain , Cymfony , Radian6 , Viralheat and Visible Technologies. I’m looking forward to more information on this move soon, and to monitoring further activity in this space over coming months.

Sysomos 334

Sysomos Alterian Filtrbox Attensity 334

Janet Fouts

APRIL 8, 2011

In fact, Radian6 , who I respect very much, is working with Klout as well as some other tools like OpenAmplify and OpenCalias to get a better rounded picture of what the relationships are and the value of those relationships. The Radian6 dashboard is going to knock the socks off the competition with this.

Klout 118

Klout Radian6 Social Media Hubspot 118

Dave Fleet

AUGUST 3, 2010

When I think of examples of companies known for successful adoption of social media tools, a few names always come to mind – Dell, Radian6, Freshbooks… and Zappos. (On On a related note, all of those companies have gained a reputation for good service via social media – a topic for a future post, perhaps…).

Review 296

Review Radian6 Skills Course 296

Justin Levy

JUNE 1, 2011

With the 24/7 news cycle and the fire hose of information that is always coming at us, it is surprising the number of people that I speak with who don’t have a digital crisis communications plan. These may be general inquiries such as customer service/support issues, product inquiries or publicly available information.

Radian6 254

Radian6 Training Team Feed Reader 254

Harp Interactive

NOVEMBER 9, 2009

But there is definite dearth of information on the actual process of writing: OK, so you have set up a Twitter account. Facebook updates, Blog posts, all provide social platforms for businesses to communicate with their customers in a more informal environment while effectively promoting their cause. Where do you get the ideas?

Platform 254

Platform Social Media Radian6 Press Release 254

SocMed Sean

NOVEMBER 7, 2011

SalesForce has really gone eyeballs-deep into the Social CRM space by recently purchasing Radian6 , the leading social monitoring tool on the market. It’s a good thing to use technology to capture information and make better decisions. That’s your job.

Social CRM 275

Social CRM Radian6 Software Creative Commons 275

Buzz Marketing for Technology

MARCH 11, 2010

One of the biggest challenges for organizations today is managing the flow of information about their brands, products, and services that occurs in social media channels, including microblogs (such as Twitter), social networking sites (such as Facebook), blogs, and online forums.

B2B 206

B2B Social Media Radian6 Tweetdeck 206

Social Email Marketing

SEPTEMBER 17, 2010

European research showed that journalists use online tools to gather information. Fortunately it’s often to find additional information. Radian6 slideshare Trackur Tweetranking.com Twitter. But unfortunately journalists also often completely base themselves on. news media PR 2.0

Journal 78

Journal Radian6 Crowdsourcing Social Media 78

Josh S Peters

FEBRUARY 5, 2013

Building this will inform the rest of the strategy, content, and social media platforms you participate on. Knowing this will inform your marketing, social media, SEO, and content strategies. Use a social media listening platform like Radian6, Trakur, Sysomos, etc. and how they use / consume information on them.

Strategy 186

Strategy Wiki Sysomos Widget 186

Dave Fleet

JUNE 15, 2010

While Audience generally only provides generic tracking information for most people, if you hook the system into any web forms you have, it can link their name and information into their activities (note: you’ll likely need to amend your privacy policy in order to do this). Public Relations.

Sysomos 273

Sysomos ROI Social Media Privacy 273

Harp Interactive

JANUARY 27, 2010

This is where you seek out activity on social media that isn’t directed to you or your company and you engage with this information. Weather you are using a powerful subscription-based tool like Radian6 or a combination of free tools…definitely set up social media monitoring. find relevant information to comment on.

Engagement 248

Engagement Strategy Radian6 Brand Monitoring 248

Justin Levy

JUNE 1, 2011

With the 24/7 news cycle and the fire hose of information that is always coming at us, it is surprising the number of people that I speak with who don’t have a digital crisis communications plan. These may be general inquiries such as customer service/support issues, product inquiries or publicly available information.

Radian6 145

Radian6 Training Team Feed Reader 145

Twist Image

MARCH 29, 2011

One of the leaders in social media monitoring solutions is a company called Radian6. The content that is now available (the stuff about your brand, your competitor's brands and the industry you serve) may well be the best information you could ever have access to. Social 2011. Where else can you get that kind of candor from a consumer?

Radian6 102

Radian6 Findability RSS Sentiment 102

Webbiquity SMM

AUGUST 9, 2010

Tags: Social Media Marketing Alterian SM2 analytics b2b marketing Cision Cymphony Facebook key influencers last click attribution LinkedIn Neilsen BuzzMetrics NyQuil Radian6 social influence social media metrics social media ROI Twitter Vocus.

SM2 187

SM2 Alterian Vocus Social Media 187

Justin Levy

JUNE 1, 2011

With the 24/7 news cycle and the fire hose of information that is always coming at us, it is surprising the number of people that I speak with who don’t have a digital crisis communications plan. These may be general inquiries such as customer service/support issues, product inquiries or publicly available information.

Radian6 124

Radian6 Training Team Feed Reader 124

Jason Yormark

AUGUST 31, 2010

Be sure to leave some sort of contact information so if chosen you can be contacted. One of my go-to reads is the Radian6 blog! Just leave a comment on this blog post with one of your favorite social media websites or blogs that you frequent. I figure why not get some great content in the process! Great giveaway, Jason!

Social Media 197

Social Media Radian6 Hubspot Alltop 197

Jason Yormark

AUGUST 31, 2010

Be sure to leave some sort of contact information so if chosen you can be contacted. One of my go-to reads is the Radian6 blog! Just leave a comment on this blog post with one of your favorite social media websites or blogs that you frequent. I figure why not get some great content in the process! Great giveaway, Jason!

Social Media 197

Social Media Radian6 Hubspot Alltop 197

Jeff Esposito

APRIL 4, 2011

Last week, the social media world was rocked about the acquisition of social media monitoring company Radian6 by CRM vendor Salesforce.com to the tune of $326 million. Radian6 maps conversations to users and easily integrates with both their new company and other CRM tools like Oracle.

Radian6 52

Radian6 Social Media Social CRM Company 52

Justin Levy

JUNE 1, 2011

With the 24/7 news cycle and the fire hose of information that is always coming at us, it is surprising the number of people that I speak with who don’t have a digital crisis communications plan. These may be general inquiries such as customer service/support issues, product inquiries or publicly available information.

Radian6 100

Radian6 Training Team Feed Reader 100

Justin Levy

JUNE 1, 2011

With the 24/7 news cycle and the fire hose of information that is always coming at us, it is surprising the number of people that I speak with who don’t have a digital crisis communications plan. These may be general inquiries such as customer service/support issues, product inquiries or publicly available information.

Radian6 100

Radian6 Training Team Feed Reader 100

Convince & Convert

APRIL 24, 2014

While it is only a slice of all RSS activity for this blog, it can give us some public information to work off of. Visual blog posts can provide a lot of information while addressing the fact that most readers don’t spend a lot of time reading. There’s functionality in Sysomos, Meltwater, and Radian6 that will help you find them.

Transportation 159

Transportation Sysomos Radian6 RSS 159

Social Media Marketing

APRIL 22, 2011

Why I think Empire Avenue is onto something Other sites such as Friendfeed, Quora or Klout all give us some information or let us interact with each other in some way, but they're each limited. That's a much more realistic and informative way to gauge influence, rather than a simple one-dimensional score such as Klout.

Social Media 167

Social Media Klout Flickr Radian6 167

Convince & Convert

JANUARY 13, 2011

That’s wisdom from Radian6 CEO Marcel Lebrun (disclosure: Amber’s employer ) about the changing dynamics of communication via the Web, and the importance businesses need to place on paying attention to discussions online via social media listening. Now, the calls are coming through online, via the social phone.”. Customer Service.

Company 140

Company Conversation Radian6 Social Graph 140

Laurel Papworth

JULY 4, 2012

And yes, FREE, I’m pretty sure I’ve reached 10,000 companies in Australia in the last few years and convinced them NOT to buy Radian6 etc until they’ve started with a free service! Now that iGoogle is retiring , I need another free service to teach social media monitoring – know of one?

RSS 86

RSS Social Media Netvibes Radian6 86

Jason Yormark

DECEMBER 28, 2009

Dive deep into each channel and understand their differences so that you can make informed decisions about what makes the most sense for a particular business or cause. But really, it falls on those that really want to make a career out of social media marketing through learning the craft, and getting familiar with as many tools as possible.

Social Media 197

Social Media Radian6 Small Business RSS 197

Convince & Convert

SEPTEMBER 21, 2010

• On-going monitoring: What are people saying about your brand and how can you use that information to either repair your reputation or identify opportunities? Second – Are there any special types of information you’ll need? And of course thanks for including Radian6. And of course thanks for including Radian6.

Social Media 155

Social Media Radian6 Strategy SM2 155

Convince & Convert

JANUARY 11, 2011

The data used to calculate Klout continues to change (they added Facebook information recently), but I have found it to be the most reliable influence tracking metric. You’ll want to us Radian6 , ViralHeat , Spiral 16 , Sysomos , Social Mention or any of the other social listening tools for this project.

Metrics 159

Metrics Postrank Social Media Klout 159

Net-Savvy Executive

APRIL 26, 2011

The first was Social2011 , Radian6's first user conference ( #Social2011 ). Relaying information from broadcast media to people without power in their homes (who were presumably using smart phones for Twitter). Pointing to information. To me, it's the unusual days that really prove Twitter's value.

Eventful 93

Eventful Twitter Radian6 Back channel 93

Janet Fouts

DECEMBER 27, 2011

Amber’s recently left her role leading the social media charge at Radian6 to go out on her own with HiddenStartup and it will be fun to watch her grow her business. Her Slideshare , blog and wiki are treasure troves of information for small business and non-profit alike. Naomi Dunford. Naomidunford Naomi is one smart marketer.

Blogger 152

Blogger Real Estate Radian6 Wiki 152

Janet Fouts

APRIL 18, 2011

Lots of people sign up for one of the amazing social media listening platforms like Radian6. Let me tell you, you’ll get a lot of information on pretty much any topic you choose, and it can quickly overwhelm. Scout Labs , Attensity or SM2 with the eager and genuine intent to start listening for their product or brand.

Social Media 136

Social Media Attensity SM2 Radian6 136

Convince & Convert

SEPTEMBER 11, 2011

The smart money in the next five years in social media is not in the provision of information but rather in the interpretation of it. It’s one piece of information that needs to be combined with (ideally) several others to do social CRM well. When every company of consequence has a free and open API, data becomes a commodity.

Klout 159

Klout Nielsen Influencer Social CRM 159

Kikolani

JANUARY 26, 2010

Radian6 – Radian6 gives you a complete platform to listen, measure and engage with your customers across the entire social web. Listen and join the dialogue with Radian6. I’d like to hear about additional gems of information that I missed in other tracks since I couldn’t be in more than one place at a time.

ROI 114

ROI SEO Social Media Tips 114

Josh S Peters

NOVEMBER 23, 2009

If you’re still craving more info and don’t want to create an action plan yet then you can look at some of the paid tools like BuzzGain , Techrigy or Radian6. As you build your readership be sure to cover the types of information they want to see. Become a source of industry news and information.

Campaign 105

Campaign Social Media Radian6 Disqus 105

Social Media Strategery

AUGUST 18, 2010

As such, they lead to serious challenges AND opportunities that students must be informed of to aid in their business success. At Radian6, we experimented in the Spring semester with allowing a select number of undergraduate classes and graduate students access to the monitoring tool for a period of 30 days. The feedback was awesome.

Education 135

Education Social Media Gov 2.0 Class 135