Social Media Sites Rank Lowest For Customer Satisfaction
The Realtime Report
MARCH 25, 2014
Hotels also show a disparity, ranked at 84 for website satisfaction but only at 77 for overall customer satisfaction. Are you surprised that social media websites ranked so low among the industries surveyed? Specialty Retail Stores 79. Internet Retail 78. Social Media 68. Consumer Shipping 85. Airlines 80.
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