The Marketing Blog

article thumbnail

Customer Service: The Cultural & Geographical Differences b/w India & Western World

The Marketing Blog

During the selection process, we did our bit by researching for preferred vendors in this space across India & United States. That one email where we had marked the group’s global CEO who was based out of United States. The underlying goal was to serve our customers better than ever before. What caused this action?

Web 2.0 174
article thumbnail

Indian Companies on Twitter – A Usage Study

The Marketing Blog

Iffort Consulting , a NCR based social media consulting firm has researched the Twitter usage by companies in India. Though looking for some more deeper analysis on the sales front or on overall impact on business (may be more qualitative, focus groups / individual interviews from the CEOs or MDs of the most activities companies on twitter).

Study 180
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

3 Ways to Analyze Facebook Fan Page Traffic «

The Marketing Blog

The screen below shows that the bulk of the interaction happens in 25 – 34 age groups and the trend holds true for both the males and females category. If possible, could you share your views on using Groups Vs. Pages on FB? For more information you can read his blog and visit his company’s website Iffort. visit me.

Facebook 185
article thumbnail

Customer Service: The Cultural & Geographical Differences b/w India & Western World

The Marketing Blog

During the selection process, we did our bit by researching for preferred vendors in this space across India & United States. That one email where we had marked the group’s global CEO who was based out of United States. The underlying goal was to serve our customers better than ever before. What caused this action?

Web 2.0 100
article thumbnail

Barcamp Delhi 5: Spreading the Word out !

The Marketing Blog

The research which their focus group discussions revealed was that Indian customers are not price sensitive, they are value sensitive. & every month, subscribers are kept abreast with the latest offers through monthly catalogue. Money Saver stretches the concept to make it a win-win for all by feeding on ’dependencies’.

Startup 109
article thumbnail

Facebook vs Twitter (A Comparison)

The Marketing Blog

Pickfu’s Take You might be aware of Pickfu.com , a site where you can do cheap and instant market research surveys. Connecting with everyone around u in a very user friendly way through wall posts, pics, vids, chats, messages, groups, pages and even apps. ’43′ respondents have voted in favor of Facebook !

article thumbnail

Preventing Social Media Spam

The Marketing Blog

53 pm Preventing Social Media Spam Jump to Comments Image by Josh Russell via Flickr Sometimes it feels really sorry to see the tactics of a select group of folks in the name of using Social media as a Conversation Medium ! Home About In the Media Enterprise 2.0 Conversations Facebook will surge ahead in India February 4, 2010.8:53