article thumbnail

The 12 Best Chatbot Examples for Businesses

Hootsuite

Looking for chatbot examples for your business? We’ve compiled a list of the best chatbot examples, categorized by use case. You’ll see the three best chatbot examples in customer service, sales, marketing, and conversational AI. The 12 best chatbot examples of 2022. Customer service chatbot examples.

article thumbnail

Why P2P Texting Should Be Part of Your Marketing Strategy in 2021

Social Media Strategies Summit

P2P texting allows organizations to send one-to-one text messages at scale – for voter feedback, fundraising campaigns, or event attendance, for example – and then employ volunteers, text bankers, or a team of staff to engage in individual, personalized conversations with those that respond. Take Temple University , for example.

Strategy 209
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

HIPAA and Social Media: 5 Tips to Stay Compliant

Hootsuite

If you’re sharing an example of your work, or of a condition or injury, it’s obvious to avoid revealing the patient’s face. For example, in 2022, the HHS Office for Civil Rights issued a $50,000 fine against a dental practice. For example, you cannot sign a business associate agreement with Facebook.

article thumbnail

How marketing automation empowers your team, and whole org

Sprout Social

In this article, we’ll walk through what marketing automation is, how and why to use it and examples of tools. Examples of marketing automation The role of AI in automation What are marketing automation tools? Think: sending customer emails, SMS communications, scheduling social media posts, running digital ads and more.

Team 103
article thumbnail

Everything You Need to Know About Chatbots for Business

Hootsuite

For example, your chatbot can say, “Sorry! Examples of chatbots. Here are a couple of examples of chatbots in action. Here’s an example of how SnapTravel is using a messenger bot as the basis of its eCommerce model. But don’t worry — we’ve compiled a list of chatbot examples to help you get started.

FAQ 80
article thumbnail

Direct Marketing: What it is and 5 direct message marketing examples

Sprout Social

It can deliver short-term wins (Example: Registering for an event) or help foster long-term relationships (Example: Joining a loyalty program). Here are some examples of direct marketing tactics: Telemarketing. SMS messaging. SMS messaging is the newest frontier of direct marketing. Examples: Instagram DMs.

Examples 107
article thumbnail

What is a Customer Satisfaction (CSAT) Score? And Why Does it Matter?

Hootsuite

For example, Amazon encourages buyers to review products using the star scale: Or, you can also display the scale through the use of emojis showcasing 5 emotions ranging from very unhappy to very satisfied. For example, ask “How satisfied were you with your experience at the ABC Cafe?” Consider implementing SMS marketing.

SMS 110