Sprout Social

OCTOBER 17, 2022

Everyone loves random acts of kindness, but if a brand is able to show they understand the wants and needs of their customer base, they can gain customer loyalty. Along with social listening, use social media sentiment analysis to see how your customers feel about your brand. Some companies use it as a retention strategy as well.

Brands 98

Brands Fashion Eventful Hosting 98

Twist Image

JANUARY 16, 2013

A sentiment. " The question was asked more times that I could count last week in Las Vegas while attending a conference. Inevitably, there is some quaint reference to cows being branding with a hot iron stick as an identifier. Because branding is all about leaving a mark (emotional, physical, you name it). An impression.

Brands 108

Brands iPad Apple Loyalty 108

Laurel Papworth

FEBRUARY 18, 2016

What that means is we’re able to tailor an insurance offer that targets those really good insurance risk customers,” Woolworths Ltd director of group retail services, Penny Winn, told AdNews. SMH big data social media. By the way, Choice were wrong. Sales love this one. I was at Sydney airport when the door crew mentioned my name.

Data 40

Data Social Media Insurance Training 40

Social Media Strategies Summit

JANUARY 2, 2020

In fact, some retailers report that holiday sales make up 30% of their total revenue for the year. According to the National Retail Federation , 56% of gift-givers began their holiday shopping in early November and an estimated 190 million consumers shopped between Thanksgiving Day and Cyber Monday. 7 Visa Embraces #ShopSmall.

Campaign 134

Campaign Retail Loyalty Marketing 134

Hootsuite

DECEMBER 9, 2020

How are B2B organizations connecting their sales team to prospects without events and conferences? How are retail brands driving incremental revenue without in-store displays that spark discovery and impulse purchases? And transactions alone don’t create memorable brands , boost loyalty, or drive long-term growth.

Questions 142

Questions Social Media Strategy Survey 142

Webbiquity SMM

JUNE 14, 2011

It was three days of drinking from a firehose of expertise from an impressive lineup of speakers, but did the conference deliver the goods? Make your customer service content searchable, and extend the customer relationship to build loyalty and recommendations. Steve Woods , Eloqua. Social media ROI can’t be measured directly.

B2B 164

B2B Sentiment SEO Klout 164

Convince & Convert

JULY 27, 2012

In many ways, Net Promoter was completely analogist to that, when it came to the whole area of customer loyalty and customer experience. What it came out was that ultimately, recommendation of a brand is the most important way to which to look at somebody’s level of loyalty. Richard: Conferences and certification.

Airlines 115

Airlines Sentiment Hotels ROI 115