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Why Influence Mining is the Next Gold Rush | social crm | Social.

Convince & Convert

What do you think about influence mining, and its applicability for your business? Where I see influence mining as being a more practical application is in outreach. How can those dollars be spent more efficiently by matching products to interests? Customer service? Knowing whether to respond to or ignore negative comments on a blog?

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Link Love Monthly: Best of March 2011

SocialFish

Clearly this is enough to keep y’all busy for a while, but if you want more SocialFish curated links, here’s the link to the feed to subscribe to Maddie’s Reader shares. 10 Applications For Your Facebook Event Page (Event Manager Blog). Social Media – It’s Not Just for White Folks (Danny Brown). Tech/Analysis.

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24 Tools Every Social Media Manager Should Use

Visually SM

In the past, one of the biggest frustrations with Hootsuite was how it handled social media images. The good news is this issue is now fixed on Twitter so that scheduled posts will show up to four images directly in the feed. Pricing: Free: up to 3 social profiles, 30 scheduled messages, and 1 user; Professional: $19/month.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Swix also plans to publish its own API so that third-parties can push and pull Swix data into other applications. And It’s Free For now, Swix is in beta, and very much wants feedback from people interested in social media measurement. A white label version for agency use is also in the works. Worth a closer look.

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The Eight Best Social CRM Tools

Webbiquity SMM

Social customer relationship management (CRM) was being written about as a distinct product category as far back as 2008, but market interest really began to take off the following year. How does social CRM differ from traditional CRM? Market interest has remained fairly strong since then. 1) Infusionsoft. .

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Because so much focus has historically been on creation and distribution of content online, companies often mistake social media outlets as simply another, more social repository for this content. “Social media is not about Facebook or MySpace or Flickr or Twitter or blogs or YouTube.&#

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Social media is at least as much science as it is art, and the agencies that develop those capabilities will have a meaningful edge. There’s a way to get your Facebook update seen in more news feeds. You are right on target when you say things like “Integrating Social Media into the business plan&# That’s it.