The Stack: The Social Business Software Suite Category Name, Short Description, Frequently Heard Vendor Names Listening and Learning: Brand monitoring: These listening and learning tools provide data to brands by filtering data via scraping and APIs then sorting by keywords. As a result, brands are stymied by the complex ever-changing set of social logins, profiles, graphs, and APIs to manage. The Techcrunch acquisition dispels those myths 4 days ago « Upcoming Research Teaser: What do Employers Want in a Corporate Social Media Strategist? Social Media Management Systems. MORE >>

After interviewing nearly 40 experts and working with Charlene Li and a bit of help from myself, she’s found six distinct use cases (see compass below) on how companies are measuring using these new toolsets. We know that measurement is the the top goal inside of companies , and while I’ve published this data before, it’s important to recast it to show the important of measurement in an emerging technology set. Why are social analytics so important? This is a new medium, and proof over re allocation of investment is key. Read Susan’s post announcing this report. Wowza! MORE >>

Web Strategy by Jeremiah Owyang Home About Speaking Research Media Contact Subscribe via RSS Connect with Jeremiah: twitter friendfeed linkedin flickr technorati Connect with Jeremiah on twitter @ spicedawg56 It is! Yet remember email is a social network. Collectual these folks own social media budgets: LIST [link] in reply to spicedawg56 1 week ago « Community Platform Pricing for New Clients Scorecard: Should Startups Have Community Managers? I’ve taken Chris’s exact list, but have segmented it into the five objectives. Learn which bloggers might care about your customer. MORE >>

Additionally, traditional wireless carriers AT&T and Verizon are leveraging their “triple-play” bundles to deliver video content across screens and devices. Their arsenal of capabilities includes the ability to offer users a single sign on experience across devices, to collect and analyze customer data and anonymized data sets, and to wield complex content management systems that match content to context and interface with external APIs. As Nielsen observes: “New mobile devices and enhanced TV quality allow viewers to engage in more content than ever before.&#. MORE >>

Web Strategy by Jeremiah Owyang Home About Speaking Research Media Contact Subscribe via RSS Connect with Jeremiah: twitter friendfeed linkedin flickr technorati Connect with Jeremiah on twitter @ mattgalloway Wow thanks, I really appreciate that. really love what I do, I hope it shows. The issue of lack of scale is resonating with social strategists –as a result, the market is developing new tools that will help them manage them. This is one component of Social CRM, which if you haven’t heard about, please read the report on the 18 use cases of Social CRM. like socialoomph too. MORE >>