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What is a customer journey map and how to make your own [examples included]

Sprout Social

To keep up with it all and better inform your social media marketing strategy , create a customer journey map as a blueprint to help you understand your customers at each stage. Streamline content creation, social customer care strategy and messaging optimization across every touchpoint. Guide multiple departments.

Examples 103
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Establishing and protecting your brand’s reputation online

Sprout Social

According to Nielsen Media, as of 2022 there are over half a million brands globally. Social analytics. Using social media analytics tools gives you a pulse on the social sphere. By leveraging Sprout’s analytics tools, you can gather data and apply it to your social strategy all in one place.

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How to Make Short-Form Videos That Stand Out

Hootsuite

Here are our top tips for including unique and compelling short-form video content in your marketing strategy — and captivating your audience. Bonus: Claim your pack of free animated Instagram Reels templates created by Hootsuite’s professional designers. i got $$ for the best duet ♬ Shaq-a-Roni – Shaquille O’Neal 10.

Video 112
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Does Your Online Newsroom Get an”A” in PR?

Proactive Report

Usability expert Jakob Nielsen took a look at corporate newsrooms and gave us a dismal “D” in PR. You need an SEO strategy for your PR content and the hour newsroom should allow you to tag all content, including images and videos, with keywords. The reason? Just throwing a few keywords into a release won’t do the job.

Nielsen 68
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Build Your Brand a Social Content Ladder in 5 Steps | Blogging and.

Convince & Convert

Find keywords and search phrases to include in these four places: Google Analytics (or whatever Web site analytics program you’re using) Look at your keywords report to find phrases that are driving traffic to your site. Consider adding some of these to your list if they differ from your analytics results. Worth a try?

Brands 143
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B2B Employee Advocacy Best Practices

Oktopost

A Nielsen Global online customer survey shows that only 33% of buyers trust the company whilst 90% of customers trust product or service recommendations from people they know. Employee advocacy infuses an element of personality and individual experience into your marketing strategy. Outline a Content Strategy. Building Trust.

B2B 144
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29 Ways to Save Time and Overcome Your Marketing Challenges

Convince & Convert

Takeaway: Define no more than three SMART goals for your entire content strategy (taking on too much can spread your resources too thin). From there, assign custom workflows for each project, or even use task templates to create reusable workflows for repeating projects like blog posts. Figure out how you’ll hit your goals.