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The 3 Social Media Lessons of 2013 – And What’s In Store for 2014

Convince & Convert

Jay, Jeffrey, Zena, and Jess Ostroff discuss content, collaboration, free lunches, predictions for 2014, predictions for 2015, and Mark Wahlberg. This week: From ExactTarget , a free whitepaper called The Audience Growth Survey. And from Expion , a free report on the top 50 retail brands’ social media use in 2013.

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3 Big Questions for Social in 2014: Celebrating 100 Episodes of Social Pros

Convince & Convert

This week: From ExactTarget , a free whitepaper called The Audience Growth Survey. And from Expion , a free report on the top 50 retail brands’ social media use in 2013. The Big 3 Heading into 2014. From Cision , a free ebook called Power Your Story: Content Marketing Essentials. Listen Now. Find us on iTunes: [link].

Questions 137
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Social Media Sites Rank Lowest For Customer Satisfaction

The Realtime Report

Are you surprised that social media websites ranked so low among the industries surveyed? ACSI 2014 Website Satisfaction: Credit Unions 86. Specialty Retail Stores 79. Internet Retail 78. See below for a full list of the website customer satisfaction scores. Consumer Shipping 85. Apparel, Athletic Shoes (combined) 81.

Sites 177
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How Gary Vaynerchuk Uses Micro-Content to Drive Social Media Results

Convince & Convert

This week: From ExactTarget , a free whitepaper called The Audience Growth Survey. And from Expion , a free report on the top 50 retail brands’ social media use in 2013. Storytelling in 2014 from Gary Vaynerchuk. From Cision , a free ebook called Power Your Story: Content Marketing Essentials. Listen Now.

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How to Use Retail Bots for Sales and Customer Service

Hootsuite

Retail bots are reshaping social commerce, helping brands make big dollars selling their products and services on social media. Consumer spending via retail bots is predicted to hit $142 billion USD by 2024… a massive 4,971% increase from 2019’s $2.8 What is a retail bot? 9 ways retailers are using chatbots. billion USD.

Retail 97
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Are You Keeping People Connected With Your Brand and Each Other?

Convince & Convert

This week: From ExactTarget , a free whitepaper called The Audience Growth Survey. And from Expion , a free report on the top 50 retail brands’ social media use in 2013. Official Omaha Info (@VisitOmaha) January 12, 2014. From Cision , a free ebook called Power Your Story: Content Marketing Essentials. Listen Now.

Brands 131
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106 More Amazing Social Media and Marketing Statistics for 2014 and 2015

Webbiquity SMM

And yet – 80% of brands advertised on social media sites in 2014. But only 14% trust advertisements. ( #Socialnomics 2014 ). Google+ #7, LinkedIn #9, and Twitter the 10th largest country. ( #Socialnomics 2014 ). Retailers are the biggest spenders on display ads, accounting for 21% of total spending. DashBurst ).