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BP Facebook Sentiment

Firebelly

Digitalia | Indianapolis Social Media Marketing « YouTube Tuesday: Im A Social Media Guru! Main | Jakes Take: Comcast Cares & You Can Too » May 27, 2010 BP Facebook Sentiment I spent some time evaluating sentiment towards BP on Facebook based on the number of 'pro' and 'con' pages.

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What is a Customer Satisfaction (CSAT) Score? And Why Does it Matter?

Hootsuite

So a CSAT score is a customer service metric that reflects customer sentiment, experience and contentment with your brand. Turning a sentiment into a number involves creating a simple — and non-time consuming! Maybe the customer shares that sentiment via a social media post, a Google My Business review or a DM.

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New at Hootsuite: Customer Care, Inbox, and Amplify Updates

Hootsuite

Social network depth: As the networks continue to evolve, we’re working hard to provide the most up-to-date channel capabilities. Sparkcentral by Hootsuite helps you build personal connections in the moments that matter the most to your audience on the social and messaging channels they already use, unlocking value at scale.

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12 Best Social Media Automation Tools For The AI Age (2023)

Keyhole.co

Every growth-focused business today needs a thriving social media presence, from small local businesses to big brand names. billion people , social networking sites are a goldmine of sales and marketing opportunities. Buffer First up is Buffer , a social media automation tool with content scheduling and publishing features.

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What is Customer Experience: 7 Tips to Improve Your CX

Hootsuite

Hootsuite’s inbox is set up so you can view, respond to, or filter messages from different social networks (and even SMS messages). The Hootsuite analytics tool is especially useful in understanding where customer sentiments lie. On a similar note, you can use Hootsuite Insights for social listening and analytics.

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YouTube Tuesday: I'm A Social Media Guru!

Firebelly

Digitalia | Indianapolis Social Media Marketing « How Grandma Reads Your Facebook Updates & 4 Other Social Media Stories | Main | BP Facebook Sentiment » May 25, 2010 YouTube Tuesday: Im A Social Media Guru!

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Words That Totally Make My Head Hurt | Almost Savvy

Almost Savvy

Now, we do have spell-check and it is embedded is most of the applications we use everyday – email, smartphones and social networking sites. Character counts: When we’re using Twitter or SMS text messages, we are limited to a certain number of characters and this tends to lead to a lot of creativity.

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