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How to Use Retail Bots for Sales and Customer Service

Hootsuite

Retail bots are reshaping social commerce, helping brands make big dollars selling their products and services on social media. Consumer spending via retail bots is predicted to hit $142 billion USD by 2024… a massive 4,971% increase from 2019’s $2.8 What is a retail bot? 9 ways retailers are using chatbots.

Retail 97
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Social Media in Financial Services: 5 Essential Tips and Benefits

Hootsuite

The use of social media in financial services organizations is no longer an option. The University of Massachusetts Dartmouth Center for Marketing Research found nearly all Fortune 500 financial services organizations have active social media profiles. million in the 12 months before the Putnam survey.

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Social Media for Big Companies: 10+ Inspiring Examples

Hootsuite

Social media for big companies has become about as commonplace as human resource departments. Unless you’re Apple, you’re on social media. Even the tech giant, which abstained from traditional social media marketing for light-years by Internet standards, now posts regularly across multiple accounts and channels.

Examples 145
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Genuine Social Media Activism: A Guide for Going Beyond the Hashtag

Hootsuite

Social media and activism have been inseparable since the 2010 Arab Spring demonstrations and since 2013, when the #BlackLivesMatter hashtag was used for the first time. In both events, social media and hashtags played an instrumental role in mobilizing the human rights movement offline. What is social media activism?

Hashtag 145
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What to do with your 2020 social strategy now

Sprout Social

In Sprout’s 2019 #BrandsGetReal survey , we found that 91% of people believe in social’s power to connect people. Tourism, entertainment and retail have been hit especially hard by the current economic downturn as people quarantine and delay major purchases. Adjust your 2020 social strategies and goals.

Strategy 143
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24 Gen Z Statistics That Matter to Marketers in 2022

Hootsuite

Gen Z and social media statistics. The top three social platforms among younger members of Gen Z are YouTube (95%), TikTok (67%), and Instagram (62%). Our Social Trends 2022 report , and future updates, where we do that for you. 36% of American teens 13-17 think they spend too much time on social media.

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Three Steps to Monetizing Your Data through Customer Intelligence

The Realtime Report

This could be your customer service, return policy, quality of your product or services, or designing a bespoke experience. For a retail company, this might be a segmentation strategy based on customer transactions such as value, frequency, and recency of purchase. In today’s world, competing on price alone cannot win at checkout.

Data 79