The Realtime Report

AUGUST 29, 2019

Key findings include: Customer support queries increase significantly during the holidays: New proprietary data from Helpshift’s retail customers showed that customer support tickets increased 47% during the 2018 holiday season. Cyber Monday saw an even higher 167% increase in ticket volume compared to non-holiday periods.

Study 79

Study Telecommunications Airlines Survey 79

Twist Image

OCTOBER 9, 2014

Many massive media and telecommunications companies banked on this happening (remember that whole Time Warner AOL deal ?). " The wake-up of retail. Over the past several months, I have spent a serious (and significant) amount of time presenting to retailers throughout North America. it''s all retailers).

Telecommunications 88

Telecommunications Retail Startup Apple 88

Convince & Convert

MAY 6, 2016

For example, retailers can ask for a customer’s email address after an in-store purchase, a travel agent can ask for an email address after a phone booking is made, or a business can segment email addresses of their top customers. This type of CRM data can be collected from multiple online and offline sources. Driving Results with Data.

Small Business 60

Small Business Strategy Telecommunications Retail 60

Bill Hartzer

NOVEMBER 2, 2021

G & S: Downloadable software in the nature of a mobile application; Computer hardware; Downloadable software for social networking and creating and interacting with online communities; Downloadable software for creating, managing and accessing groups within virtual communities; Software development tools; Downloadable software to enable development, (..)

Telecommunications 218

Telecommunications Wireless Software Applications 218

Proactive Report

SEPTEMBER 21, 2010

(NOTE: Bulldog Reporter’s PR University has a half day webinar on October 15th specifically tailored to the needs of the financial services industry with speakers from ING, Schwab and other institutions.). • The social media “active” sectors include: healthcare, telecommunications, retail and automotive. • The number of social media job (..)

Social Media 91

Social Media Telecommunications Automotive Microblogging 91

Webbiquity SMM

FEBRUARY 28, 2011

It’s an outstanding list, categorized by industry including Automotive, Chemicals, Electronics, Telecommunications, and a dozen other sectors, but all of the names were linked to the individuals’ LinkedIn profiles—no Twitter links!

List 155

List Twitter Brands Microsoft 155

Mindjumpers

JUNE 29, 2012

But maybe there are in fact certain industries where we can be sure to always get an answer? According to a recent study carried out by Socialbakers , a global social media and digital analytics company, the leading industry in terms of response rate on Facebook is the telecommunications industry. KLM Airlines.

Industry 270

Industry Airlines Telecommunications Engagement 270