Social Listening vs. Social Monitoring: How To Use Both in 2024
Hootsuite
JUNE 6, 2024
Bonus : Take action on customer insights and drive impact for your organization with our complete guide to social listening using Hootsuite x Talkwalker. Social media monitoring is the process of tracking social mentions, which can be specific keywords, phrases, or hashtags. It can also improve customer engagement and brand reputation.
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