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45 of the Best Social Media Analytics Tools

agora pulse

We’ve culled the best social media analytics tools to save you the time and pain of sifting through everything out there. How do you measure your brand’s progress on social media and make sure you’re on track to reach your marketing goals? Social Media Analytics Defined. Here are our favorites.

Analytics 179
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How to Integrate Email Marketing and Social Media for Stronger Campaigns

agora pulse

Consider integrating email marketing and social media to make your campaigns stronger and richer. A strong social media strategy can help your clients or company reach an impressive list of goals. But you can amplify your efforts by linking social media with another powerful channel: email marketing.

Campaign 150
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The 15 Best Shopify Apps to Help Grow Your Ecommerce Store

Hootsuite

Bonus: Learn how to sell more products on social media with our free Social Commerce 101 guide. Within ten minutes of installing the Heyday Shopify integration , every customer question (on the web, chat, or social media) will be visible in your Heyday inbox. Increase conversion, loyalty, and customer retention.

FAQ 97
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Everything You Need to Know About Chatbots for Business

Hootsuite

Bonus: Get a free, in-depth guide to The Why, What, and How of Social Commerce. Learn how to sell more products on social media and delight your customers without relying on cookies. Bonus: Get a free, in-depth guide to The Why, What, and How of Social Commerce. HelloFresh: Social selling feature.

FAQ 80
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Omnichannel customer experience: exploring seamless customer journeys

Sprout Social

It is a holistic strategy that integrates every customer touchpoint, whether email, social media, or in-person, to provide the best customer experience. Every positive experience fosters loyalty and encourages customers to become brand advocates.

Loyalty 121
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7 Strategies I’m Pitching for Businesses to use Facebook Places

Stay N' Alive

You could almost turn this into a loyalty rewards system of some sort. Let’s say I run Best Buy’s Social Media campaign. We could maybe even feature some of those on our main corporate website using Graph API. SMS – Yes, Facebook Has This, Too. Or what if you’re managing an event?

Strategy 111
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What is a Customer Satisfaction (CSAT) Score? And Why Does it Matter?

Hootsuite

If you know where customers are having issues with your brand or its products, you can resolve pain points before you lose customer loyalty. Collect feedback via surveys and social media, stay on top of the metrics and try to identify room for improvements. Have dedicated customer support channels on social media.

SMS 110