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Benefits of Online Reputation Management - Social Media

Social Media Network Marketing

Thursday, August 19, 2010 Benefits of Online Reputation Management - Social Media Online Reputation Management comprises of various elements. Together they start to form a complete picture and enable our stakeholder’s experience to percolate within the system. Microblogs e.g. Twitter. Blogs created and managed.

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Why Customer Service Should Be in Your Social Media Marketing Strategy

Techipedia: Tamar Weinberg

Every bad sale costs you five. Here’s some more food for thought: Every blog post or negative review costs you thousands of customers. Some will go the extra mile to share with their friends exactly why they’re moving on, too, so don’t make any missteps that will cost you business down the road.

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Reputation Management with Dissatisfied Customers and Word of.

Techipedia: Tamar Weinberg

Here’s what Sprint is thinking: you’re wasting our valuable customer service dollars and our errors are costing us too much money, so we’ll drop you and we’ll save big. He talks about an honor system where it is our obligation to give people the benefit of the doubt. But boy, that’s really convenient.

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Twitter versus Plurk: Not Even in the Same League

Techipedia: Tamar Weinberg

The only similarity is a 140 character limit for posts — so Plurk is essentially a microblogging platform. Plurk: Real Nested Conversations Brought to the Microblogging Platform A few days ago, I noticed via Twitter search tool Summize that Aaron Brazell had been talking about me on his Twitter stream.

Twitter 199
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Creating Passionate Customers: Brand Evangelism and What it Means.

Techipedia: Tamar Weinberg

Ultimately, there will be overhead “costs,&# such as monitoring your evangelists’ representation of your brand. Reply Yuval Kaplan August 27, 2009 at 12:25 am I think that the bottom line is that marketing via social networks is not as free as it seems. Systems evolve in unpredictable ways. What do you have to lose?

Brands 139
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Zicam: Loss of Taste and Smell - The Reputation Management Fiasco.

Techipedia: Tamar Weinberg

Reply Michael D February 6, 2008 at 12:26 pm Tamar, that live twittering of commercials must have been too much for your immune system. What if a new formula is developed that does not have the same side effects? If we sell out we might make money but the cost is way to high. Works for me every time. Take care, Tamar!

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Best Internet Marketing Posts of 2009

Techipedia: Tamar Weinberg

Twitter, Customer Service, and Good Brand Management (Conversation Agent): Valeria Maltoni writes a great primer to why Twitter is important for customer service, but then goes a step further and tells you what tools you can use to monitor your brand (and some that cost money and let you respond). You’re On Twitter, Now What?

Marketing 265